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We've chosen this trip because of the places to visit. We cruised before with Princess and Crystal and were very satisfied. This time we decided to "upgrade" and also liked the itinerary. Unfortunately, will never recommend Regent cruise line or use it again: service is very mediocre: staff is pleasant, smiling but not very helpful: either language barrier or lack of knowledge. The food during the 9 days was a hit and miss: The first time our veal chop was perfect while the one before the last day was totally raw. When we called the dining room supervisor and showed that it was not edible, the plate was picked up and no substitute food was offered. Dining rooms were always understaffed & supervision very poor. The choices for simple salad dishes were very poor and limited. For a glass of water or wine, often had to wait up to 25-30 minutes. The entertainment was for amateurs, not one evening was there anything to enjoy or of good quality... One night when my husband spent dinner time with me at the doctors, upon return to the cabin after 11o'clock pm. he called room service to get some some food: after several minutes of frustration (not having this, nor that..) he said: "can you bring some cheese and crackers?" That was all a 6 star ship could provide for their guest who spent the evening in the emergency room with his wife and missed dinner...

Sadly enough, had a medical emergency on second night; it turned out to be the best

Seven Seas Voyager Cruise Review by Cica1234

57 people found this helpful
Trip Details
We've chosen this trip because of the places to visit. We cruised before with Princess and Crystal and were very satisfied. This time we decided to "upgrade" and also liked the itinerary. Unfortunately, will never recommend Regent cruise line or use it again: service is very mediocre: staff is pleasant, smiling but not very helpful: either language barrier or lack of knowledge. The food during the 9 days was a hit and miss: The first time our veal chop was perfect while the one before the last day was totally raw. When we called the dining room supervisor and showed that it was not edible, the plate was picked up and no substitute food was offered. Dining rooms were always understaffed & supervision very poor.

The choices for simple salad dishes were very poor and limited. For a glass of water or wine, often had to wait up to 25-30 minutes.

The entertainment was for amateurs, not one evening was there anything to enjoy or of good quality...

One night when my husband spent dinner time with me at the doctors, upon return to the cabin after 11o'clock pm. he called room service to get some some food: after several minutes of frustration (not having this, nor that..) he said: "can you bring some cheese and crackers?" That was all a 6 star ship could provide for their guest who spent the evening in the emergency room with his wife and missed dinner...
Cica1234’s Full Rating Summary
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Cabin Review

Concierge Suite
Cabin D
The cabins are nice: exterior & with balcony
Deck 10 Suite Cabins