Serenade of the Seas Review

Canadian cruise on the Serenade of the Seas

Review for Canada & New England Cruise on Serenade of the Seas
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mumepi
2-5 Cruises • Age 60s

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Sail Date: Sep 2017
Cabin: Deluxe Ocean View Stateroom with Balcony

The cruise itself was as expected. The ports were lovely and we had fantastic weather for all ports. However, one of the very first things that I noticed was that all of the windows in the ship were very dirty and it was difficult to see out to the sea or the ports. My group of 9 friends all purchased the drink package, and found that we had long wait times to get our own drinks most of the time. It was our feeling that RCL was not accommodating to passengers who prepaid for drinks. Most of the time, there was no wait staff in the bars (even upon boarding). Our room and the ship itself were very clean (except windows) and it was an overall enjoyable experience. I have to say that I expected more in terms of service from the cruise line. I feel that staff did the best that they could under the circumstances.

Cabin Review

Deluxe Ocean View Stateroom with Balcony

Cabin E1

The cabin was meticulously kept by cruise staff. However, it was very small and cramped. The beds had to be moved to access the refrigerator.

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