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It was a great itinary. Wanted this for years and now was the time to do it. But the ship was a dissapointment . No more then two or three stars and that is being kind! Old is no problem ,but this ship was neglected . Lots of buckets on decks 1 and 2 .Lots of leakage . All kinds of not matching carpets to hide the fungus .One meter red , three meters with a patttern , 1 meter blue and so on. The pool on the outer deck was without water and filled with sunbeds . You wonder if the interior of the ship is so badly maintained ,how is the outside ? Is it save ? We had a complaint about the guest service .At guest service they asked to report our complaint after our holiday .No 8 weeks later ,we still not have a reply..After 6 weeks iasked if they forgot to answer . But no I had to be patient. The food and service in the restaurants was excellent .Compliments are due. Entertainment was poor , No big shows like Royal Caribbean . You had to pay for dancinglesses , fitness 12 dollar . And also for coffee after your meal The cruisedirector was a dispair .Did not do much good . Even introdeuced the captain with a complete different name.

Itinerary great but shabby ship

Rotterdam Cruise Review by Zeemeermin

6 people found this helpful
Trip Details
  • Sail Date: July 2017
  • Destination: Baltic Sea
  • Cabin Type: Large Ocean-View Stateroom
It was a great itinary.

Wanted this for years and now was the time to do it.

But the ship was a dissapointment .

No more then two or three stars and that is being kind!

Old is no problem ,but this ship was neglected .

Lots of buckets on decks 1 and 2 .Lots of leakage .

All kinds of not matching carpets to hide the fungus .One meter red , three meters with a patttern , 1 meter blue and so on.

The pool on the outer deck was without water and filled with sunbeds .

You wonder if the interior of the ship is so badly maintained ,how is the outside ?

Is it save ?

We had a complaint about the guest service .At guest service they asked to report our complaint after our holiday .No 8 weeks later ,we still not have a reply..After 6 weeks iasked if they forgot to answer .

But no I had to be patient.

The food and service in the restaurants was excellent .Compliments are due.

Entertainment was poor , No big shows like Royal Caribbean .

You had to pay for dancinglesses , fitness 12 dollar .

And also for coffee after your meal

The cruisedirector was a dispair .Did not do much good .

Even introdeuced the captain with a complete different name.
Zeemeermin’s Full Rating Summary
Enrichment Activities
Value For Money
Embarkation
Dining
Public Rooms
Entertainment
Cabin
Fitness & Recreation
Shore Excursions
Service
Onboard Experience
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Cabin Review

Large Ocean-View Stateroom
Cabin F
The coathanger and a nail were there for 3 weeks despite leaving the cabin for 5 hours !
do do shampooing.
The carpet was like muddy flat runway.
Dolphin Deck Inside Cabins, Outside Cabins

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