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Cabin choice with deck and hot tub was reason to select this cruise. Ports were next choice reason to select this cruise. We have cruised many times and have liked the freestyle program. However freestyle seems to have translated into "just ok" since we last sailed ncl Same menu at cagneys Lunch after lunch. Same menu for breakfast at moderno day after day. Self serve buffet area was ok but not once impressive. Plain jello night after night like hospital cafeteria. Same cake each night simply with different writing: "Italian night" cake was exactly the same as "Mediterranean night" cake except for the words written on top of the cake. Floor drain under bathroom sink backed up with poop water twice. No direction for shore excursions after getting off ship in port. Lots of us wandering around trying to follow sketchy directions on excursion tickets. No one to ask. Hot tub on our deck was a bust. Took 2hours to fill and with barely warm water: never a "hot" tub. No way to heat the water after tub was filled. Water naturally cooled further throughout the day. It was cold water by evening.

It was ok

Norwegian Gem Cruise Review by swccme

1 person found this helpful
Trip Details
  • Sail Date: September 2017
  • Destination: Canada & New England
  • Cabin Type: Deluxe Owner's Suite with Large Balcony
Cabin choice with deck and hot tub was reason to select this cruise.

Ports were next choice reason to select this cruise.

We have cruised many times and have liked the freestyle program.

However freestyle seems to have translated into "just ok" since we last sailed ncl

Same menu at cagneys Lunch after lunch.

Same menu for breakfast at moderno day after day.

Self serve buffet area was ok but not once impressive. Plain jello night after night like hospital cafeteria. Same cake each night simply with different writing: "Italian night" cake was exactly the same as "Mediterranean night" cake except for the words written on top of the cake.

Floor drain under bathroom sink backed up with poop water twice.

No direction for shore excursions after getting off ship in port. Lots of us wandering around trying to follow sketchy directions on excursion tickets. No one to ask.

Hot tub on our deck was a bust. Took 2hours to fill and with barely warm water: never a "hot" tub. No way to heat the water after tub was filled. Water naturally cooled further throughout the day. It was cold water by evening.
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Cabin Review

Deluxe Owner's Suite with Large Balcony
Cabin H2 15000
Furnishings worn. Desk for instance had broken wood pieces. Same with bedside tables. No laptop was provided as per brochure. Bose was ok but only options were from someone's left behind cd/DVDs. Tv was flat screen but had lots of wires dangling from bottom. It was attaced to floor and rattled as soon as ship was underway. Lots of wind noise at door to balcony.
Deck 15 Suite Cabins

Port & Shore Excursion Reviews