Our first & sadly our last cruise with Thomsons. We have cruised several times with a range of companies & had received lots of positive feedback about Thomsons "newer" ships so we were looking forward to our break. Unfortunately the ship is tired & many areas e.g Buffet, Live Room cannot accommodate the number of guests. We booked a de-luxe balcony & although the bathroom had been refurbished we still ended up being flooded & the rest of the cabin was under-whelming. Food & entertainment - mediocre. We also booked a 5 hour excursion to Sintra & Cascais with Thomsons at a cost of £72 for two and found ourselves spending 3hrs 30 minutes of it on the coach! The phrase " this tour will be mainly panoramic " ( which was not in the promotional literature) is enough to chill me to the bone!
There are pros & cons to all cruise lines but for me NCL do much better all inclusive deal.