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We chose the The Grand European Tour with Viking because we liked the itinerary and heard some very favorable reviews about the Viking River Cruise Line in general. Our flights worked out well (except for a few seat & schedule changes), and the pre cruise 2 night stay at the Movenpic Hotel in Amsterdam was fine. We had a standard stateroom #115 which was small but well appointed and our stateroom attendant was excellent. A lot of our friends in our group ( 16 all together ) had either veranda or balcony staterooms and the only complaint we heard was about the size and some occasional noise. The ship itself seemed okay, perhaps a little tired, and the staff was generally helpful. The cruise director (Kane) who kept everybody informed of the daily activities, was very good and quite entertaining. The dining experience on the BRAGI was AWFUL. Breakfast & lunch were okay, but dinner was really disappointing. The quality of the food was poor, very often tasteless, sometimes unedible, and the service was no better. Dinner was at 7:00 p.m., and we usually received our main course around 9:00 p.m. very often being served cold, and the orders were frequently served incorrectly. And to make matters worse, the servers we had in the dining room seemed rather indifferent. On other cruises, if you didn't finish your dinner (which was most of the time on the BRAGI) the servers would always ask: was something wrong with your dinner ? is there something else we can get you ? But, not on the BRAGI, they would take your full plates away and very often say nothing. In fact dinner was so mediocre that some of us would consume extra bread and ice cream to make up for what you couldn't eat at dinner. And if you enjoy coffee or tea, do not sail with the BRAGI, one coffee / tea station was always broken and the other usually in a state of disrepair. The itinerary was very good ( although we did have some delays and missed one stop due to high river heights on the Danube ) and we did enjoy all of the ports. As far as the tours arranged through Viking, some were very good, and sometimes if the tour was rather dull we would break away from the group and explore on our own. What made any of the tours either enjoyable or painful, was the personality & communication skills of the tour guide. Anyway, I guess we had high expectations with Viking River Cruises and besides the interesting ports, the overall experience with the Viking BRAGI was just average and in many cases disappointing. To sum it up, we were with a group of 16 seasoned travelers and not one of them would consider trying a River Cruise with Viking ever again.

Great Itinerary / Poor Dining Experience

Viking Bragi Cruise Review by cruisetraveler77

4 people found this helpful
Trip Details
  • Sail Date: August 2017
  • Destination: Europe River
  • Cabin Type: Deluxe Stateroom
We chose the The Grand European Tour with Viking because we liked the itinerary and heard some very favorable reviews about the Viking River Cruise Line in general.

Our flights worked out well (except for a few seat & schedule changes), and the pre cruise 2 night stay at the Movenpic Hotel in Amsterdam was fine.

We had a standard stateroom #115 which was small but well appointed and our stateroom attendant was excellent. A lot of our friends in our group ( 16 all together ) had either veranda or balcony staterooms and the only complaint we heard was about the size and some occasional noise.

The ship itself seemed okay, perhaps a little tired, and the staff was generally helpful. The cruise director (Kane) who kept everybody informed of the daily activities, was very good and quite entertaining.

The dining experience on the BRAGI was AWFUL. Breakfast & lunch were okay, but dinner was really disappointing. The quality of the food was poor, very often tasteless, sometimes unedible, and the service was no better. Dinner was at 7:00 p.m., and we usually received our main course around 9:00 p.m. very often being served cold, and the orders were frequently served incorrectly. And to make matters worse, the servers we had in the dining room seemed rather indifferent. On other cruises, if you didn't finish your dinner (which was most of the time on the BRAGI) the servers would always ask: was something wrong with your dinner ? is there something else we can get you ? But, not on the BRAGI, they would take your full plates away and very often say nothing.

In fact dinner was so mediocre that some of us would consume extra bread and ice cream to make up for what you couldn't eat at dinner.

And if you enjoy coffee or tea, do not sail with the BRAGI, one coffee / tea station was always broken and the other usually in a state of disrepair.

The itinerary was very good ( although we did have some delays and missed one stop due to high river heights on the Danube ) and we did enjoy all of the ports. As far as the tours arranged through Viking, some were very good, and sometimes if the tour was rather dull we would break away from the group and explore on our own. What made any of the tours either enjoyable or painful, was the personality & communication skills of the tour guide.

Anyway, I guess we had high expectations with Viking River Cruises and besides the interesting ports, the overall experience with the Viking BRAGI was just average and in many cases disappointing. To sum it up, we were with a group of 16 seasoned travelers and not one of them would consider trying a River Cruise with Viking ever again.
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Cabin Review

Deluxe Stateroom
Cabin E 115
The cabin was small, but well appointed, and our stateroom attendant was very good.
Main Deck Outside Cabins