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This was our third cruise with Thomsons. We first sailed on this ship 8 years ago around the Canary Islands - a pleasant time enjoyed by all. Earlier this year we enjoyed a week onboard the Spirit around the Eastern Med area, again quite a pleasant voyage including the Thomson flight from the UK. However this recent cruise around the Baltic states was really plagued with onboard problems. My wife and I along with a few hundred other passengers left the ship with unpleasant medical issues relating to poor hygiene and poor fresh air circulation problems. The quality of the food from a nutritional value was well below par, and when we asked for some fresh vegetables they turned up still bloody frozen in the middle!!. Our waiter had a terrible cold and was still working in the main restaurant. I followed one crew member out of the toilets who didn`t wash his hands and went straight to work in the bar area handling drinks glasses serving passengers. There was virtually no fresh air delivery in the cabins - just recirculated warm air carrying germs. We reported this issue three times but to no avail. Along with many others we talked to on departure morning - we couldn`t wait to get off. We are still ill to this day as I write this. Thomsons/TUI you really need to get this sorted or face legal challenges.

Disappointing and angry.

Marella Celebration Cruise Review by The Mol

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Trip Details
This was our third cruise with Thomsons. We first sailed on this ship 8 years ago around the Canary Islands - a pleasant time enjoyed by all. Earlier this year we enjoyed a week onboard the Spirit around the Eastern Med area, again quite a pleasant voyage including the Thomson flight from the UK.

However this recent cruise around the Baltic states was really plagued with onboard problems. My wife and I along with a few hundred other passengers left the ship with unpleasant medical issues relating to poor hygiene and poor fresh air circulation problems.

The quality of the food from a nutritional value was well below par, and when we asked for some fresh vegetables they turned up still bloody frozen in the middle!!. Our waiter had a terrible cold and was still working in the main restaurant. I followed one crew member out of the toilets who didn`t wash his hands and went straight to work in the bar area handling drinks glasses serving passengers.

There was virtually no fresh air delivery in the cabins - just recirculated warm air carrying germs. We reported this issue three times but to no avail.

Along with many others we talked to on departure morning - we couldn`t wait to get off.

We are still ill to this day as I write this.

Thomsons/TUI you really need to get this sorted or face legal challenges.
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Cabin Review

Cabin 6xx
Large enough but dirty. Could do with a professional deep clean. Even the wardrobes were not cleaned. Very poor air circulation, slept with the toilet door open just to get some air circulation!.
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