Decided on a last minute 7 night cruise on Azura to France and Spain. Embarkation was very well organised and within 30 minutes of arriving we were in our Cabin. Very disappointed with the cleanliness in the cabin, there was dust on the curtains, the bedding looked very worn, the toilet smelt of urine which was awful, this never changed for the whole cruise , we had to buy solid air freshness which partly helped. The carpet was stained and needed a deep clean. We were on club dining in the oriental restaurant , the choice of food is less than we are used to on P and O, the chicken I had was so tough I couldn't even cut into it. The starters and deserts were very good but the main meals were not to the usual standard, there used to be a Marco Pierre White choice every evening, now it is only on one night. The freedom dining on a lunchtime was better with lovely choices. We only visited the buffet once but hard to find a seat and food was not up to the usual standard as in previous cruises. The entertainment with the Headliners was very good except for the last show which was called Evolution and we couldn't follow it al all, I had seen previous reviews on this show which were not good and we felt the same. The comedians and four seasons tribute show was very good and packed house every night. Brodie's is not big enough so we couldn't fing a seat. The groups in the Malabar and Manhatten were not to our taste . The ports were good but sadly it was too windy so we couldn't dock in Guernsey, so 3 sea days in a 7 day cruise was not popular. Most of the lectures were about up selling as was the spa. Disembarkation was very good and well organised. We feel P and O must look at the cleanliness and comfort of their customers, so unfortunately we will be looking at other companies for our future cruises unless we hear things have improve with P and O.

Standards are dropping

Azura Cruise Review by Holidayfun141

13 people found this helpful
Trip Details
Decided on a last minute 7 night cruise on Azura to France and Spain.

Embarkation was very well organised and within 30 minutes of arriving we were in our Cabin.

Very disappointed with the cleanliness in the cabin, there was dust on the curtains, the bedding looked very worn, the toilet smelt of urine which was awful, this never changed for the whole cruise , we had to buy solid air freshness which partly helped. The carpet was stained and needed a deep clean.

We were on club dining in the oriental restaurant , the choice of food is less than we are used to on P and O, the chicken I had was so tough I couldn't even cut into it.

The starters and deserts were very good but the main meals were not to the usual standard, there used to be a Marco Pierre White choice every evening, now it is only on one night.

The freedom dining on a lunchtime was better with lovely choices. We only visited the buffet once but hard to find a seat and food was not up to the usual standard as in previous cruises.

The entertainment with the Headliners was very good except for the last show which was called Evolution and we couldn't follow it al all, I had seen previous reviews on this show which were not good and we felt the same.

The comedians and four seasons tribute show was very good and packed house every night.

Brodie's is not big enough so we couldn't fing a seat.

The groups in the Malabar and Manhatten were not to our taste .

The ports were good but sadly it was too windy so we couldn't dock in Guernsey, so 3 sea days in a 7 day cruise was not popular.

Most of the lectures were about up selling as was the spa.

Disembarkation was very good and well organised.

We feel P and O must look at the cleanliness and comfort of their customers, so unfortunately we will be looking at other companies for our future cruises unless we hear things have improve with P and O.
Holidayfun141’s Full Rating Summary
Enrichment Activities
Value For Money
Embarkation
Dining
Public Rooms
Entertainment
Cabin
Fitness & Recreation
Shore Excursions
Service
Onboard Experience
Free Price Drop Alerts
Get Azura price drops
250,000+ people have entered their email
By proceeding, you agree to Cruise Critic’s Privacy Policy and Terms of Use.

Cabin Review

Balcony Stateroom
Cabin JA C431
Cabin bathroom smelt of urine, carpets needed a deep clean and bedding had seen better days
  Azura Deck Plans