I sailed on Allure and Oasis of the Seas. They were great ships. I felt this ship was not built with the same quality. I was very concerned that the entire entertainment staff were all white or European. The passengers were of all races. It was very obvious this ship did not care about racial diversity. Allure and Oasis were very diverse in that regard. I personally did not get a good feeling concerning this ship. I will still sail with Royal Carribean, but never on Harmony. The food and service in the dining room was poor quality. I had my time dinning. Windjammer food was great. On this ship emphasis was always put on HOW MANY people were on the ship, however to me I felt let we were like cattle. Previously with other sailing I felt a connection to the staff. On this cruise it was strange, because I felt everything was about buying and selling. Embarkation and disembarkation were great. I always bought alcohol to bring home, this ship had such a low selection so I did not buy any this time. Also on this ship saw only one person offering to take pictures. Previous sailing photographers were everywhere and I always bought photos. This time no photographer ask to take my family's picture. Maybe we were not white or European enough. At any rate spent less money on this ship than on any cruise I have ever taken doubt if I spent 50.00 took 6,000 to spend. Maybe it was all for the best.
Needed to have bed separated on first night after requesting it early it finally was done at 10:30pm. Requested mattress topper, finally received it on third day. In the corridor of deck 6, I smelled a horrible oder and in my cabin, since I was assisable, I assumed it could have been from the previous passenger. No soap, lotion or shampoo in cabin on third day I was told I "have to ask for them". This has never happened on any other cruise I have taken before.