I chose this cruise because it had the right mix of fjords, northern ports, and international feel. I did not want to be on a cruise with a whole bunch of Americans, so instead chose a cruise with a whole bunch of Italians. This made a big difference in appeal and also in quality. Overall the cruise was fine and I am glad we did it. However there are a lot of issues at a corporate level I think they need to address. Not the least of which is providing more information about the cruise and also about the excursions. There was simply not enough information in English about what happened on the cruise. there were no packing lists, no weekly overviews to tell when 'gala nights' happened or what clothing you might need in order to be appropriate for the them (white night, mask night, etc). On excursions, they need to seriously address the time element. Two excursions we were on stressed us about making it back to the ship in time. The Kayaking adventure was nice, but hurried and we did over 4 miles of kayaking in less than three hours -- and with no current, that was quite a workout. The lighthouse excursion allowed us only 90 minutes at the lighthouse, way to little time.
This is just one example of how Costa corporate fails the people on the cruise. The crew we interacted with were excellent -- the waiters in the restaurant and our cabin attendant were superb. The officers and the senior leaders were standoffish and arrogant when asked questions. In addition, the bar tenders were particularly rude.
The food was above average, although the buffets were often very stressful due to the different social conventions across the ship. Some European cultures have a tough time standing in line and waiting their turn -- something you have to get used to. Anyway, the entertainment was fine and the ship was immaculately clean.
Solid cabin -- good amount of space, but if you have a large suitcase, you may have problems storing it in the room. Cabin cleanliness was superb. Shower and bathroom were superb. No amenities, but had a hair dryer. English TV service was limited to three channels -- all news. Room service is available, but at an additional charge.
Simply Awesome. First thing to do is go to Nyhaven in the middle of Copenhagen and take an hour tour on the canal boats. Best money you will invest. Then do the hop on hop off bus -- that will orient you and get you started.
Forget the excursions. Go to the museum in town and sign up for the tour. It is very cheap and tells you everything about the town. I know people who did the hop on hop off bus and felt very cheated -- the town isn't that large and there isn't a lot that requires having a bus to see. There is a small choo-choo that we took that was pretty good. Then walk around and have a good time. The information center is excellent as well.
Aarhus was awesome. DO NOT TAKE THE HOP ON HOP OFF Bus -- it just isn't worth it. Start at the Gamly By and then go to the Aarhus museum. Finish up at the cathedral and you have a had a full day.