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Been on explorer of the seas loved it gave Navigator a try and were let down by charges for drinks(we were all-inclusive), and towels which were returned and not cleared off our accounts.Toilet not working one night was rectified then last night/last morning no toilet or water.Got email when home apologising but not good enough Royal Caribbean. Positives were mostly good staff, exceptional in Sapphire restaurant. Negatives were spent a lot of time at customer services and advise you check your bill for surprises on the last morning that get added even when you owe nothing. Food was of a good/high quality and varied.Waiters and restaurant staff were exceptional. Bar staff were always polite and helpful and you could have a laugh with them. Pool deck was often wet and not cleaned of water so they were a hazard. Pools were closed as children on two occasions were either sick in the pool or something more undesirable was floating in the pool. Smoking on pool deck should not be allowed on a family cruise and smoking on balconies is meant to be banned but the family below my daughters cabin were smoking. And why is smoking allowed in certain parts of the casino on some nights not others? Not all gamblers smoke so why inflict it on others.

No water or toilets

Navigator of the Seas Cruise Review by davemark

7 people found this helpful
Trip Details
Been on explorer of the seas loved it gave Navigator a try and were let down by charges for drinks(we were all-inclusive), and towels which were returned and not cleared off our accounts.Toilet not working one night was rectified then last night/last morning no toilet or water.Got email when home apologising but not good enough Royal Caribbean.

Positives were mostly good staff, exceptional in Sapphire restaurant.

Negatives were spent a lot of time at customer services and advise you check your bill for surprises on the last morning that get added even when you owe nothing.

Food was of a good/high quality and varied.Waiters and restaurant staff were exceptional.

Bar staff were always polite and helpful and you could have a laugh with them.

Pool deck was often wet and not cleaned of water so they were a hazard.

Pools were closed as children on two occasions were either sick in the pool or something more undesirable was floating in the pool.

Smoking on pool deck should not be allowed on a family cruise and smoking on balconies is meant to be banned but the family below my daughters cabin were smoking. And why is smoking allowed in certain parts of the casino on some nights not others? Not all gamblers smoke so why inflict it on others.
davemark’s Full Rating Summary
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Ages 13 to 15
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Cabin Review

Cabin 9355
We had to clean the drawers in our cabin because they were dirty and fridge had mouldy fruit in door.
  Navigator of the Seas Deck Plans