Not so Elated on Elation: Carnival Elation Cruise Review by obnancy

Carnival Elation 4
Member Since 2006
249 Forum Posts

Overall Member Rating

Not so Elated on Elation

Sail Date: October 2009
Destination: Mexican Riviera
Embarkation: San Diego
Hi All, following is a review of a four night cruise from SD with stops in Catalina and Ensenada. This is my 8th cruise, 6th with Carnival and second time on the Elation. Please don't get me wrong, I enjoyed this cruise, but have noticed a sharp drop in customer service and quality that I want to mention so that repeat cruisers will no what to expect. Also I must point out the extremely low rate I paid for this cruise, last minute at $129 plus tax and gratuities, I still feel I got a bargain for my vacation.

I took my Mother and 9 year old son on this one. For those with children, here is a run down on Camp Carnival. This was the first time my son wanted to spend more time with us and actually eat with us instead of the kids camp. On previous cruises, he spent most of his free time with the camp. This is probably just because he is older now. He liked some of the organized activities and pick and chose what he wanted to see. He stayed one night for the late night program More which cost $12.00 for two hours. Money well spent to know he was supervised and in a safe environment. This ship was filled with groups of roving kids from 9 - Teens. Most of the time they were well behaved, but the Mom in me came out a few times and they responded well to requests to behave.

We chose anytime dining for the first time. It worked well, if you went when either the early or late dining was starting. When we went in between the two meals it seemed the staff couldn't handle bringing us appetizers while serving others deserts. First time my order was messed up more than once on Carnival. I missed the interaction with my nightly wait staff. You can request a certain waiter for anytime dining, but the good one we had was always full and we didn't want to wait. We probably should have for the better service. Adrian from Peru was the best.

As for food quality, this is where I notice a big difference in Carnival. Again, they are suffering in this economy like everyone else and this is one area where it showed. No creme brulee offered ever, the Grand Marnier Souffle was awful, no escargot, only flank steak and a lot of pathetic dried out food that I did not eat. The soups are all still good. The tiramisu, though not a proper tiramisu was the best desert I had.

The lido buffet was very hit and miss. The Mongolian Grill is a nice addition and tasty, but made to order and the lines were long. No smoked salmon on Lido for breakfast anymore, just some cheap lunch meat.

The entertainment was as expected. The shows were o.k. Only saw the family version of the comedian and thought he was funny. Heard many people walked out during the adult version because it was too adult. Lonnie in the Piano Bar was excellent as was the dance band in Romeo and Juliet. Unless you love rap music, skip the disco.

Cabin was fine. Had a roll away for my son for the first time, worked well. Our T.V. remote did not work, after five phone calls and asking my room stewart I finally took it to guest services and would not leave until they got me a new one. This was disappointing. I know it is only a remote, but I asked for three days and it was never taken care of.

Guest services also kept messing up our credit account and we kept having to bring our credit cards to the front desk to get re swiped. We both carry large limits on the cards so it was carnival's problem. It was embarrassing to have the dinner drink server ask for your card to pay for a glass of wine and it wouldn't work. Then try and use my Mom's card and it wouldn't work.

The ship itself is holding up well. They were usually cleaning it, and except for having to tell the spa staff to get their bathrooms clean, most of the ship was well kept. I especially appreciated the decor as I was on the Splendor last month and that ship looks like Liberace threw up pink zebra stripe everywhere. It is truly awful.

Disembark was fine as we have learned to grab coffee and sit on the Lido deck until everyone has been called and wonder off without the crowds at the end. Less

Published 10/22/09

Cabin review: 4C Interior

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Port and Shore Excursions

I am giving it a four as if I had never been there before. Having been there many times in my life, I would have liked a different port, but for a short cruise it is a good option.

My mom stayed on the ship and my son and I got off and explored the town. We just shopped, ate ice cream cones and went on the glass bottom boat. As I have dived there, it wasn't real exciting for me, but a good option for those with children or people who can't snorkel or dive. They also have a submarine tour that will really excited small children, but it is really just a glass bottom boat with the windows on the side. It doesn't dive. For the price the glass bottom boat is a better deal.

Also it was half the price booking it off the ship than through Carnival. I would not book any Catalina excursion through Carnival and they are all available for sale on the dock for a much better price.

Again, I have been to Ensenada numerous times and it is not a very family friendly port. We walked into town and shopped, then negotiated with a taxi for $30 total to the blow hole. My son still thinks it is really cool. The same excursion through the ship would have cost $120.00.

I enjoy going down to the fish market area and eating fish tacos. Yummy, better than anything I had on the ship.

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Member Since 2006
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