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Celebrity Reflection Cruise Review
5.0 / 5.0
Cruise Critic Editor Rating
1,874 Reviews

A bad experince

Celebrity Reflection Cruise Review by SDJW12

12 people found this helpful
Trip Details
  • Sail Date: Aug 2017
  • Destination: the Western Mediterranean
  • Cabin Type: Deluxe Ocean View with Verandah 2A

This was my first cruise and the only ting I have to compare it to is an all inclusive resort and all the great things my friends have told me about cruising. Let me start by saying this was a 11 day Mediterranean trip to and from Rome. We spent 3 days in Rome prior to leaving. Our check in to the ship was smooth until they tried to sell us the Premier drink package which we had but they insisted we didn't so off to Guest relations to straighten that out, which required us to pull up our e-mail and 20 minutes later they decided we had the premier drink package.

Our stateroom was great we had a balcony suite that our great attendant Yolanda opened up for the 4 couples we were traveling with, She was amazing and one of the best things this cruise had to offer. As the cruise proceeded we learned that there were 450 children on board out of 3,000 people. The majority of these kids were out of control, they were allowed to run all over the ship, yelling screaming, we observed them using their hands to get Salad, Ice, Bread, cheese, etc. I am sure you get the picture. Thee used the hide away on level 7 for their headquarters, when we asked if there were any rules about kids behaving like this we were told no celebrity has no policies regarding unruly kids or any curfews in place that they have to be with their parents. There also are no adult lounges for adults only. We went to a silent disco one night but all of the head phones were already taken by 3 to 5 year olds with their parents taking pictures of them, I am sure the kids were enjoying the music and dancing that went along with it. Celebrity finally did put one person to follow the kids after they had so many complaints from the passengers, it was an awful experience. Add to that we also learned that Celebrity has capacity for 3,000 passengers and 500 to 600 lounge chairs for passengers around the pool, so yes that means if you want a place to sit get there early or forget it.

The only other great thing that we had was Edrich and the dining staff in the Opus dining room, he made every dinner special. Explaining all of the choices and what he thought we would enjoy the best. He was a great server and is one of the only reasons we would think about going back. The last night there we celebrated a birthday in our group that they made extra special and was the highlight of the trip.

I would also recommend trying the Opus dining room for the sit down breakfast it is much quieter than the buffet and the service is great. They pretty much serve the same food on the buffet daily not much variety or change in it. You can do a healthy option in the Solarium, or get hot dogs, hamburgers etc on deck 15.

We did enjoy all of the ports we visited and getting on and off the ship as easy. Even the tenders went smoothly. We did not use any of the shore excursion but on of our group did and they stated they were not helpful, we also talked to several other people who said the same But never will we travel on this cruise line again, I will try another one in the future with a different line. Also do not travel in August as all of the UK is on vacation.

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Cabin Review

Deluxe Ocean View with Verandah 2A
Cabin 2A 7324

Our cabin was great the verandah was fun and enjoyed sitting outside watching the ocean saw some dolphins from our balcony. Yolanda was a great attendant. Would recommend using the pool towels as they were bigger and fluffier than the cabin towels.

Port & Shore Excursion Reviews

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