We wanted to visit the Baltic states - Norway et al. and St. Petersburg. The Silver Cloud was super and the service and crew were great. Some of the tours were good, especially in St. Petersburg. But several were ridiculous - gardens tour without entry to the main palace for $175. A tour of a town in Delmark with all the shops closed - on a Sunday. Ultimately, a traveler must understand that the cruise fees is only about half of the ultimate cost after the added fees for land tours and the "premium" wines and restaurant.
Otherwise, the crew is super, especially the Philipino service service staff.
The entertainment was average. The lectures were below par. The food was quite good until the ship exhausted some ingredients.
We would not travel again on this cruise BUT a first-timer should do so but be careful about which tours to subscribe to.
Excellent accommodations and service was exceptional.