Friends recommended this cruise line and were on this cruise. I had to go find one of my bags downstairs myself long after all the others were delivered. It was in quarantine because of a Swiss Army knife that I travel with. I wish someone had told me that it was there. I was worried it had been lost. I don't know when it would have been delivered to me. The ship, food, entertainment, service and all were lovely.
My only real complaint is about some of the tours. They were the classic get on the bus and follow the paddle. If there were no ear phones (and there weren't about half the time) you couldn't hear anything the tour guide was saying. Some places were so touristy, like that place in Holland with the windmills, that I wouldn't even want to go there. It was sooooooo crowded that we only had time to try to keep up with the paddle, and I am quite mobile. Same for the tour of Bruges. We spent the whole time just trying to keep up with the paddle. On the tour of Bruges, one of the passengers fell and hurt herself needing 9 stitches in her finger. The tour guide seemed only concerned about getting all the others to the bus. I'm not sure who called her a taxi. Betsy from the ship store was great with her first aid kit and stayed with the woman. I think every tour needs someone like Betsy to bring up the rear and see no one gets lost or hurt. I can easily see how passengers get left. Best tour was the concert in the Hermitage.
Very nice. Plenty of room. Loved our butler.
Miserably crowded. Had no ear buds. Missed the turning on of the fountains.
Loved going through the canal.
Walked around the town by ourselves and had a nice time.