1. Home
  2. Cruise Reviews
  3. Silver Muse
My spouse wanted to try the new ship, MUSE and the port itinerary was attractive even though it covered places we had already visited. I have sent a personal letter to the Chairman of Silversea Cruise Lines describing our evaluation of the cruise starting with cabin, restaurants, shore excursions, service. The cabin and dining staffs performed admirably under the circumstances they had to deal with on this shakedown cruise. The shore excursions were poor. The food and wine in Atlantide and La Terrazza was below average however the wait and wine staff were very good. We found out that the menus in these restaurant had not changed since March. This is unacceptable. Since we had enjoyed several SIlversea cruise prior to this most recent cruise, we were very disappointed overall with the experience we had. In the past we had recommended Silversea cruise line to many of our friends. However after this most recent experience we will no long recommend Silversea. The final straw was when we scanned our statement we found that an unauthorized charge was listed as a contribution to a Foundation. While the amount was small the act of billing without our authorization was totally not acceptable and we requested that it be removed which it was. I do not know who authorized this action but it should never had happened.

Hot and Cold showers. Below average food.

Silver Muse Cruise Review by paterno

2 people found this helpful
Trip Details
  • Sail Date: August 2017
  • Destination: Mediterranean
  • Cabin Type: Deluxe Verandah Suite
My spouse wanted to try the new ship, MUSE and the port itinerary was attractive even though it covered places we had already visited.

I have sent a personal letter to the Chairman of Silversea Cruise Lines describing our evaluation of the cruise starting with cabin, restaurants, shore excursions, service. The cabin and dining staffs performed admirably under the circumstances they had to deal with on this shakedown cruise.

The shore excursions were poor. The food and wine in Atlantide and La Terrazza was below average however the wait and wine staff were very good. We found out that the menus in these restaurant had not changed since March. This is unacceptable.

Since we had enjoyed several SIlversea cruise prior to this most recent cruise, we were very disappointed overall with the experience we had. In the past we had recommended Silversea cruise line to many of our friends. However after this most recent experience we will no long recommend Silversea.

The final straw was when we scanned our statement we found that an unauthorized charge was listed as a contribution to a Foundation. While the amount was small the act of billing without our authorization was totally not acceptable and we requested that it be removed which it was. I do not know who authorized this action but it should never had happened.
paterno’s Full Rating Summary
Enrichment Activities
Value For Money
Embarkation
Dining
Public Rooms
Entertainment
Cabin
Fitness & Recreation
Shore Excursions
Service
Onboard Experience
Free Price Drop Alerts
Get Silversea Silver Muse price drops
250,000+ people have entered their email

Cabin Review

Deluxe Verandah Suite
Cabin DV 627
Shower temperatures were changing during shower. Scalding was evident.
TV control was poor sometimes could not turn on then cold not turn off one overnight.
Butler and cleaning was very good for what they could control.
Deck 8 Suite Cabins