We are diamond plus crown and anchor members. So we have a fair idea of what to expect from RC. I am disappointed to say that they were found wanting on a number of fronts
First the stateroom. When we arrived the bin had not been emptied. The floor had not been vacuumed and there was hair in the bathroom sink. We requested bathrobes but didn't get them until 3 days into the cruise. We asked for ice each evening. The attendant kept forgetting. We requested a wash and fold bag. Again we had to keep asking as she kept forgetting. We asked for toiletries. Yet again she kept forgetting. She didn't forget to leave a WOW envelope though.
For all of the cruise we had no hot water in our bathroom. The shower didn't work properly either and only had a dribble of cold water coming out. After complaining to guest services three times with no result we just gave up. Terrible service.
Not enough time here. Had to be back by 2pm