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Scenic Tsar Review

-- / 5.0
Editor Rating
30 reviews

Scenic Tszar- Australia Booking Office Terrible!

Review for Scenic Tsar to Europe River
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janettedoyle
10+ Cruises • Age 70s

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Sail Date: Aug 2017
Cabin:

Cabin was fine, the same size as other cabins but this ship is not a spaceship and has been renovated and converted so the cabin is nowhere near as good as the other scenic ships. The staff on board are great, very helpful and accommodating the best staff we have ever had on a cruise, they were wonderful.

The food was fair only, drinks were only offered free with meals and often hard to get.

The scenic Booking office here in Australia is woeful,they were of little help if you ask a question, I received a response to my question three days after I had boarded the cruise and this morning Scenic rang me to advise my wait list for the same cruise was now available,I explained I finished this cruise 10 days ago!

Cabin Review

Cabin standard

Cabin was fine, the same size as other cabins but this ship is not a spaceship and has been renovated and converted so the cabin is nowhere as good as the other scenic ships. The staff on board are great, but the scenic back office here is Australia is terrible, little help if you ask, I received a response to my question three days after the cruise had started and this morning Scenic rang me to advise my wait list for the same cruise was now available, i explained I finished this cruise 10 days ago! Scenic booked our flights, we were taken from the ship 4.5hrs prior to boarding internal flight, then waited another 6.5 hrs in Frankfurt to Singapore. If I had booked myself I would have selected connecting flights.

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