Went on our first river cruise after many Cruise ship trips. We selected scenic since they advertise a fully inclusive experience. With the exception of our massages EVERYTHING was included except that we arranged our own air and pre hotel. We arrived a few days early in Amsterdam. When we arrived at the ship, we were checked in immediately and they greeted us as they removed our luggage from our taxi and delivered them directly to our cabin.
The ship was clean and decorated very nicely. Our cabin was larger than we had on cruise ships with plenty of space for all our clothes and stuff. We had a balcony room that allowed extra seating as well. All rooms were assigned a "butler" to get anything we needed in addition to the room steward. From room service to morning or afternoon coffee/tea all was available. The min bar was refilled daily with anything we requested. Again all included.
Each port had multiple excursion available all included. They ranged from hiking and using the on board bikes to trips for the easy walkers. The average age was 65 and 95% of the cruisers were active. Some cruisers were in their 40’s and the majority 50s and 60s.
There were private concerts at different venues in port as well as local performances on board. The daily port talks were informative and allowed us to select which level of excursion we wanted in the following ports.
The dining room had plenty of space and the food was tasty and the presentation was eye appealing. They were more than happy to cater to any special dietary needs. Daily they offered the daily special, Healthy alternative, Vegetarian meals . If you had any other special requests they were more than happy to accommodate if possible. In addition room service was available as well as the river café for lighter foods.
Our cruise director Cathy was always there to make sure everything was perfect. If there were any complaints she was on top of everything to make sure it got corrected quickly.
This is an Australian based company so the majority of passengers were from there which only enhanced our travel experience as Americans.
We would definitely go on another river cruise with Scenic again
Our cabin was towards the back of the ship. We had no issues with sounds or vibration. We had ample space for everything and loved the balcony.
We met people in the deluxe cabins in the rear on the 3rd level. As beautiful as their room was the noise that they heard was terrible. For the most expensive rooms their location was great for the view but that is it. Some nights they had glasses falling off the shelf from the vibration of the engines.