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We've travelled with Royal Caribbean on three occasions and on each occasion, we've had varied experiences: the most recent, onboard the Navigator of the Seas was the least enjoyable. Staff were very friendly and courteous as usual; the ship was spotless; the food was fabulous. We felt safe and welcomed. What was missing was the details we were used to when compared to the smaller ships (the Jewel and Brilliance). Room service was chargeable for a start; there was no place to help yourself to water, juice and tea around the ship; it was very busy during breakfast and dinner, despite changing dining times - we had to return later for tables on a number of occasions. There were only two occasions to skate on the Ice Rink (this was a selling point for our two children) and on both occasions, it was fully booked within minutes. There was no opportunity to book places, simply turn up and be greeted with a number of angry mothers. Similarly, there were two Ice Shows, both full within minutes. Needless to say, we didn't/our children didn't use it, and neither did hundreds of other children - huge disappointment. We paid £130 approx. for a day trip whilst in Gijon, we spent 2-3 hours on board a coach and then 20 minutes 'free time' (visiting the queue for a toilet) before heading back on board. Dreadful. The price of the merchandise onboard was extortionate: photographs were £100 for 6 photos! There were a number of quizzes etc on board (which were fun) but the prizes were laughable: a plastic wristband for example. Would it not hurt to offer a drink or something??? We actually looked at booking another cruise whilst on board (I promise, we had fabulous experiences in the past, and we're looking to book a different, smaller ship!) and the lady 'helping' us with pricing was terrifying: I think we found the only crew member who wasn't friendly. Her sale's pitch consisted of, 'Which do you want?', 'You must make a choice'. That was about all she said to us... we didn't book. Finally, EVERY time we needed to take a shower, we had to call maintenance to help us find some hot water. EVERY time. Maintenance were lovely, friendly and helpful... but the problem arose every day.

Not the best...

Navigator of the Seas Cruise Review by EJFOX78

5 people found this helpful
Trip Details
We've travelled with Royal Caribbean on three occasions and on each occasion, we've had varied experiences: the most recent, onboard the Navigator of the Seas was the least enjoyable.

Staff were very friendly and courteous as usual; the ship was spotless; the food was fabulous. We felt safe and welcomed. What was missing was the details we were used to when compared to the smaller ships (the Jewel and Brilliance). Room service was chargeable for a start; there was no place to help yourself to water, juice and tea around the ship; it was very busy during breakfast and dinner, despite changing dining times - we had to return later for tables on a number of occasions.

There were only two occasions to skate on the Ice Rink (this was a selling point for our two children) and on both occasions, it was fully booked within minutes. There was no opportunity to book places, simply turn up and be greeted with a number of angry mothers. Similarly, there were two Ice Shows, both full within minutes. Needless to say, we didn't/our children didn't use it, and neither did hundreds of other children - huge disappointment.

We paid £130 approx. for a day trip whilst in Gijon, we spent 2-3 hours on board a coach and then 20 minutes 'free time' (visiting the queue for a toilet) before heading back on board. Dreadful.

The price of the merchandise onboard was extortionate: photographs were £100 for 6 photos!

There were a number of quizzes etc on board (which were fun) but the prizes were laughable: a plastic wristband for example. Would it not hurt to offer a drink or something???

We actually looked at booking another cruise whilst on board (I promise, we had fabulous experiences in the past, and we're looking to book a different, smaller ship!) and the lady 'helping' us with pricing was terrifying: I think we found the only crew member who wasn't friendly. Her sale's pitch consisted of, 'Which do you want?', 'You must make a choice'. That was about all she said to us... we didn't book.

Finally, EVERY time we needed to take a shower, we had to call maintenance to help us find some hot water. EVERY time. Maintenance were lovely, friendly and helpful... but the problem arose every day.
EJFOX78’s Full Rating Summary
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Cabin Review

Cabin 2284
Very clean, did the job!
  Navigator of the Seas Deck Plans