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Zaandam Cruise Review
4.0 / 5.0
Cruise Critic Editor Rating
558 Reviews


Zaandam Cruise Review by judy33445

8 people found this helpful
Trip Details
  • Sail Date: Aug 2017
  • Destination: Alaska
  • Cabin Type: Large Outside Stateroom (partial sea views)

My sister and I booked our cruse thru the cruse agent. We asked for a quiet cabin away from any ice machines, elevator, area with music etc. A quiet area. The first night we heard banging, and what sounded like something heavy rolling over concrete. We were under the 24 hour a day active ships galley. After being told there were no other cabins available, we asked for one of the ships land tours instead. They would not but sent us chocolates and a sorry card. We were stuck on a ship where could not get any sleep. Sleep deprivation is used to break down prisoners not people on vacation. Long miserable story short we got on the ship August 5th 2017 and off on the 13th. On the 13th we got off the ship and took the ships transport to Anchorage for our after cruse vacation. That very afternoon my sisters went to bed in the hotel with a fever. When the fever spiced to 103.8 I took her to Alaska Regional Hospital in Anchorage. She has a horrifying case of bacterial Pneumonia. She is still in the hospital today August 25th. PS, I also have Bronchitis and was put on Antibiotics. No ship should have a galley over cabins. Put it over the shops or anyplace where people are supposed to be able to sleep. The ship is ask horrible. To them a movie about Alaska and people talking about Alaska is considered shipboard entertainment. The food in the dining room and the coffee came out cold. The nice buttery croissants came out refrigerator cold. We met people with kids who told us that the kids went to planned events and nobody was there. When they complained they were told they were not there to entertain their children .WHAT?????

judy33445's Full Rating Summary
Onboard Experience
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Cabin Review

Large Outside Stateroom (partial sea views)
Cabin DD 3384

Toilet stopped working three times. The key to the room stopped working quite a few times and we had to go down to the service desk for help to get into the cabin, very inconvenient. Only one key at a time worked on the cabin safe, very inconvenient.

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