This was our best cruise ever. We cruised multiple times with Norwegian and always stay in Haven. This time we wanted to try out the Pride of America and the ship itself wasn't that great it's an old ship but, our butler was the only reason why my whole family didn't miss the Haven! She was amazing throughout our entire trip. No words can explain this girl! Our reservations was done by day 1, anything you ask her it's like she sleep outside the door she's super fast the kids loved her very polite and beautiful! Thank you Susana. You are truly the best and will definitely ask for you next time we visit. Also, lots of American on this ship. Still no surprises, all the shows were amazings and restaurants staff provide great services excursions little over priced but worth it. Nepali coast helicopter and the luau kalamaku was my favorite .. We were all happy. Experience of a lifetime.