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Pacific Princess Review

-- / 5.0
Editor Rating
302 reviews
46 Awards

Faded Glory and a Missed Port

Review for Pacific Princess to the British Isles & Western Europe
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DrJJ
10+ Cruises • Age 60s

Rating by category

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Additional details

Sail Date: Aug 2017
Cabin: Mini-Suite with Balcony

We chose this cruise because it stopped overnight for the Edinburgh Military Tattoo, and also because it was scheduled to stop at one of the Channel Islands, Jersey. Unfortunately, the ship experienced mechanical problems causing it to lose power completely at the dock in Dover just as it was scheduled to sail. After about three hours, the crew got the ship functioning on its emergency generator for essential items only, such as toilets and sinks, but it took approximately 2 more hours before power was fully restored. As a result of the problem, we did not sail until past midnight. We could not make the first port (Jersey) at all due to the delay, and the lack of power meant that there was no hot dinner the first night (just sandwiches in the buffet). It was the only time we have ever gone to bed hungry on a cruise. The cruise line reimbursed the passengers $150 each, which was, frankly, inadequate for such a severe problem and schedule deviation that was not due to weather or some other act of God. We were very disappointed to miss seeing Jersey.

The ship itself is old and showing its age. Although some things have been upgraded (carpets, some of the furniture, beds) everywhere we went we saw items visibly in need of maintenance, from torn or non-functioning curtains in public areas to broken hinges on the closet doors. This was the third Princess ship on which my spouse and I have sailed, and it was just not up to the standards of the rest of the Princess fleet. That being said, the bedding was very comfortable. Our mini-suite was spacious, the most-spacious non-suite cabin we have ever had on any cruise line.

The entertainment was very good, and we especially enjoyed the comedian, the magician and the nightly pianist/singer, Austin Raye, who was the best of his kind that we have ever seen on a cruise. The food was good but not outstanding. We did take advantage of the Ultimate Balcony Dinner experience, which was one of the best meals we had on the ship.

Cabin Review

Mini-Suite with Balcony

Cabin MC

Largest non-suite cabin we have ever had on any cruise line.

110 Helpful Votes

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