This was my second Viking cruise and will not be my last. They provide amazing service and do attempt to make everyone's adventure special. They have an organized process of building their ships and providing service which I appreciate as it is extremely well run and organized. The staff is helpful and friendly. They shared with us how the replication of their ships enables them to keep the cruise running in the event the water levels of the river are too low. We disembarked in Budapest, but they did explain how some travelers later in the summer might have to change ships because there are sections of the Danube where the boats cannot pass. However, other than the passengers having to pack and unpack a few extra times, their cruise is not cancelled.

The airlines lost my luggage in Atlanta on the flight over and they worked with the airlines to get it delivered to me at a port of call, 3 days after embarkation. They also cleaned my clothes at no charge to ensure I had clothes to wear those first few days as well as to clean the clothes the airline almost ruined by leaving my luggage in a downpour in Atlanta.

I appreciated how they organized our bus groups as our ship had several large groups traveling together. The people in the groups were nice, but they were not into socializing with any of the individual travelers, like myself and my friend. We had a lovely time meeting people on our bus rides to our destinations and then enjoying dinner or lunch with them during the day. Read more