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We chose this itinerary so we could see the Hubbard Glacier and not all ships go there. Also, we took a Princess cruise in 2005 and after that experience I couldn't have cared less if we ever cruised again. Then comes our 20th wedding anniversary and I started the research. Crystal seemed to meet all of our criteria - outstanding dining, great wines, less passengers, and their staterooms. We booked a Penthouse with Verandah and it was worth every penny! Our cabin was HUGE, walk in closet, large bathroom with full size tub, good sized shower, double sinks. I loved the dressing area and make up mirror. The Nespresso coffee machine was a great feature and we used it every day. Our butler Neil was beyond delightful. The service provided on the entire ship (except for the Prego restaurant we visited one night- meh) was nothing but top notch. The hidden gem on this ship is the Tastes restaurant on the Lido desk. Dinner there was fantastic, as was Silk Road. I was never disappointed with the MDR. Their food was outstanding. Service exceptional. I read reviews about the ship needing some care and, yes, there are some things that show a little wear but it wasn't anything horrific as indicated in many reviews. I will say that it's an older crowd and the entertainment is geared towards them as well. The music in the Crystal Cover Bar got a little old but I realize they are appealing to a very affluent and well-traveled clientelle. We didn't care about the entertainment to be quite frank. We enjoyed being together, being on our balcony, dining well and just relaxing. NEVER EVER take an Alaska cruise without visiting the Hubbard Glacier. It's UNREAL! I would do this all over again!

Penthouse with Verandah Exceeded our expectations!

Crystal Serenity Cruise Review by ChrisRoseville

8 people found this helpful
Trip Details
  • Sail Date: August 2017
  • Destination: Alaska
  • Cabin Type: Crystal Penthouse with Verandah
We chose this itinerary so we could see the Hubbard Glacier and not all ships go there. Also, we took a Princess cruise in 2005 and after that experience I couldn't have cared less if we ever cruised again. Then comes our 20th wedding anniversary and I started the research. Crystal seemed to meet all of our criteria - outstanding dining, great wines, less passengers, and their staterooms.

We booked a Penthouse with Verandah and it was worth every penny! Our cabin was HUGE, walk in closet, large bathroom with full size tub, good sized shower, double sinks. I loved the dressing area and make up mirror. The Nespresso coffee machine was a great feature and we used it every day.

Our butler Neil was beyond delightful. The service provided on the entire ship (except for the Prego restaurant we visited one night- meh) was nothing but top notch. The hidden gem on this ship is the Tastes restaurant on the Lido desk. Dinner there was fantastic, as was Silk Road. I was never disappointed with the MDR. Their food was outstanding. Service exceptional.

I read reviews about the ship needing some care and, yes, there are some things that show a little wear but it wasn't anything horrific as indicated in many reviews.

I will say that it's an older crowd and the entertainment is geared towards them as well. The music in the Crystal Cover Bar got a little old but I realize they are appealing to a very affluent and well-traveled clientelle. We didn't care about the entertainment to be quite frank. We enjoyed being together, being on our balcony, dining well and just relaxing.

NEVER EVER take an Alaska cruise without visiting the Hubbard Glacier. It's UNREAL!

I would do this all over again!
ChrisRoseville’s Full Rating Summary
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Cabin Review

Crystal Penthouse with Verandah
Cabin CP 10059
Exceeded our expectations. I was so happy when we entered! The bed and pillows were unbelievably comfortable. Everything was lovely.
Penthouse Deck Suite Cabins