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To be fair we chose HAL for this trip simply because of the small travel window we had available and a last minute decision they were the only line that would work. I don't think this is probably a compatible line for our travel type. Stateroom - wonderful. Almost the only inside cabin on that deck but no one on either side of us. So quiet, comfy bed and larger than expected. Stateroom attendants - did a fantastic job. Fast, thorough and so friendly. Earned every penny of the extra gratuity we left for the both of them. Bar staff - attentive, prompt, speedy, friendly Explorations cafe - Fantastic service!! Entertainment - standard cruise or all inclusive fare. Easy way to relax after dinner for 30 minutes. Dining room - we really felt that the dining experience must have changed in the past 15 years. We also did not have a set dining time which I feel maybe impacted our dining room experience. We felt that we were just filler between the "regulars". Our orders were taken promptly each time, conversation around not wanting wine with dinners were awkward (we do not drink wine but ordered other bar items), and food was hot and quick to arrive. Once the dessert was delivered to the table we never saw the server again. Food portions were tiny but not tasty enough to order a second. We usually visited the buffet each night even if we'd eaten in the dining room Buffet - was standard all inclusive fare. Food was fine but nothing really noteworthy. Buffet staff was great - so patient with the demanding passengers and very friendly with those of us who took the time to acknowledge them and their hard work. Pinnacle Grill was the best meal we had. Steaks were cooked perfectly and the staff was what we'd been looking for all week. We should have booked in there for every meal. Such an engaging group of servers with a sense of humour that we really appreciated. Ports of Juneau, Skagway and Ketchikan were wonderful and Glacier Bay was the highlight - will return to Alaska for sure!! We enjoyed America's Test Kitchen. My husband is a chef and commented more than once about the way the recipes were presented and managed for the home cook. The casino took our money as most do but we enjoyed our time spent there.

Wonderful - except for the food :(

Volendam Cruise Review by Grovewife

16 people found this helpful
Trip Details
  • Sail Date: August 2017
  • Destination: Alaska
  • Cabin Type: Large Interior Stateroom
To be fair we chose HAL for this trip simply because of the small travel window we had available and a last minute decision they were the only line that would work. I don't think this is probably a compatible line for our travel type.

Stateroom - wonderful. Almost the only inside cabin on that deck but no one on either side of us. So quiet, comfy bed and larger than expected.

Stateroom attendants - did a fantastic job. Fast, thorough and so friendly. Earned every penny of the extra gratuity we left for the both of them.

Bar staff - attentive, prompt, speedy, friendly

Explorations cafe - Fantastic service!!

Entertainment - standard cruise or all inclusive fare. Easy way to relax after dinner for 30 minutes.

Dining room - we really felt that the dining experience must have changed in the past 15 years. We also did not have a set dining time which I feel maybe impacted our dining room experience. We felt that we were just filler between the "regulars". Our orders were taken promptly each time, conversation around not wanting wine with dinners were awkward (we do not drink wine but ordered other bar items), and food was hot and quick to arrive. Once the dessert was delivered to the table we never saw the server again. Food portions were tiny but not tasty enough to order a second. We usually visited the buffet each night even if we'd eaten in the dining room

Buffet - was standard all inclusive fare. Food was fine but nothing really noteworthy. Buffet staff was great - so patient with the demanding passengers and very friendly with those of us who took the time to acknowledge them and their hard work.

Pinnacle Grill was the best meal we had. Steaks were cooked perfectly and the staff was what we'd been looking for all week. We should have booked in there for every meal. Such an engaging group of servers with a sense of humour that we really appreciated.

Ports of Juneau, Skagway and Ketchikan were wonderful and Glacier Bay was the highlight - will return to Alaska for sure!!

We enjoyed America's Test Kitchen. My husband is a chef and commented more than once about the way the recipes were presented and managed for the home cook.

The casino took our money as most do but we enjoyed our time spent there.
Grovewife’s Full Rating Summary
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