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Seven Seas Explorer Review

5.0 / 5.0
Editor Rating
225 reviews
31 Awards

Beautiful Ship, Average Service, Food & Excursions

Review for Seven Seas Explorer to the Baltic Sea
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carriegf1
6-10 Cruises • Age 40s

Rating by category

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Dining
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Fitness & Recreation

Additional details

Sail Date: Jul 2017
Cabin: Superior Suite

My husband and I chose this ship after seeing the PBS special, "Ultimate Cruise Ship." We were sorely disappointed, though, especially given the cost of this cruise. You'd expect that an average cost of $2,000 per day for the two of us would have resulted in exceptional service and food. Wrong! Not only was the food institutional quality, but the service on the ship was only average. We even had a malfunctioning toilet the entirety of the cruise (it would fill up to the very top with water if not flushed every 3-4 hours). We also had a serious problem with the excursions. We booked way ahead of time only to find that the destinations team re-booked us on several excursions that overlapped with other excursions during the day. When we inquired about getting our existing tour, we were told they were sold out. What a huge, huge disappointment and point of frustration on what was supposed to be a luxury cruise. Outside of the beautifully furnished cruise ship and public areas, this is not a luxury cruise. Don't waste your hard-earned money!

Response from JanayF, Regent Seven Seas Cruises

Hi carriegf1. Thank you for your recent review regarding your cruise aboard Seven Seas Explorer. We are disappointed to hear that your cruise did not meet your expectations and will be sure...

Cabin Review

Superior Suite

Cabin F2

Nice big room and bathroom. Small bed (queen size). Toilet does not function and was never fixed properly the entirety of the cruise!!!

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