Queen Mary 2 (QM2) Review

4.0 / 5.0
1,328 reviews

The worst cruise of my life and have been on quite a few.

Review for the Baltic Sea Cruise on Queen Mary 2 (QM2)
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Ludka
10+ Cruises • Age 70s

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Sail Date: Jul 2017

Booked it 3 weeks prior to departure,knew had a cabin with a metal frame balcony but when being checked in in Southampton was told my cabin had been changed to 5131.I did not remember agreeing to be "upgraded",after complaining to Cunard was told I did agree to it at the time of booking.At the time of booking I was also given a credit of $195 but on board was told as I did not register a card to settle the final bill and was going to pay with cash,my account was not credited with the $195.

As a platinum Cunarder I had some wonderful times on the Queen Mary and the Queen Victoria,but this timethe unpleasant feeling remained throughout the cruise and nothing I did had made the slightest difference to make it better..The cruise was absolutely the worst cruise I have ever been on. As a matter of principal had decided to spend on board the absolute minimum .

Cabin Review

Cabin BU sheltered deck 5

Sitting above an engine room,the banging,the clanging,the heaving,the sighing from the bowels of the ship multiplied by the metal frame of the balcony.Did not have a decent night's sleep for 8 nights.Could not wait to get off the ship.The worst cruise of my life and have been on quite a few.Booked the cruise about 3 weeks prior to departure,the choice of cabins was practically non-existent.Never again would I book a cabin with a metal frame balcony.Quite depressing, feeling like staying in a prison cell.The grey colour of the metal did not help,Awful,awful,awful.

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