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This is our first Cruise with Royal Carribean. The ship had everything our teenage son could wish for and he loved the fact he was safe to go about things by himself. The weather has been glorious and we managed to see some amazing electrical storms whilst at sea. We had the most amazing Panoramic room on floor 12, so high yet gave us amazing views. Most of the staff were very pleasant, especially our stateroom attendant D-Roy, a huge gentle giant with a laugh to match. We were particularly impressed with his display of towel animals he left for us every night.....the big let down for us was the poor quality of food, service and cleanliness in both of the main restaurants, yes we did complain however the reason for these failings was 'these things happen' so after already paying thousands of pounds for the holiday we then had to pay for additional meal packages so that we could eat a meal in one of the speciality restaurants. After discussions with others who had been on the same ship last year, they confirmed the quality in both main restaurants was substandard and clearly noticed a declined this year. Clearly Royal Carribean need to look at what's changed and address their failings in this specific area.

Fab holiday, but let down by food

Navigator of the Seas Cruise Review by jsiddique

3 people found this helpful
Trip Details
This is our first Cruise with Royal Carribean. The ship had everything our teenage son could wish for and he loved the fact he was safe to go about things by himself. The weather has been glorious and we managed to see some amazing electrical storms whilst at sea. We had the most amazing Panoramic room on floor 12, so high yet gave us amazing views. Most of the staff were very pleasant, especially our stateroom attendant D-Roy, a huge gentle giant with a laugh to match. We were particularly impressed with his display of towel animals he left for us every night.....the big let down for us was the poor quality of food, service and cleanliness in both of the main restaurants, yes we did complain however the reason for these failings was 'these things happen' so after already paying thousands of pounds for the holiday we then had to pay for additional meal packages so that we could eat a meal in one of the speciality restaurants. After discussions with others who had been on the same ship last year, they confirmed the quality in both main restaurants was substandard and clearly noticed a declined this year. Clearly Royal Carribean need to look at what's changed and address their failings in this specific area.
jsiddique’s Full Rating Summary
Enrichment Activities
Value For Money
Embarkation
Dining
Public Rooms
Entertainment
Cabin
Ages 13 to 15
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Cabin Review

Cabin 1870
Fabulous room on floor 12.
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