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We chose this cruise because we prefer traveling with HAL and it was a planned destination. The food and cabin were clearly HAL worthy but the on-board activities and excursions on this ship were a disappointment. The cabin steward, table steward, and wine steward were all excellent. The food was prepared well and the presentation was great. If any complaint it is that they didn't keep the Lido cafeteria open sufficient hours during the lunch period. The BB King lounge and performers, the singers and dancers, and the guest lecturer were all highlights of the trip. The HAL delivered excursion was an extreme disappointment due to the poor quality of the audio on the bus and the uninteresting delivery of the guide when you could make out what he was saying. Not a single on-board activity was scheduled in the Test Kitchen despite their daily changing the BB King lounge signs out for the Test Kitchen. More disconcerting was that each day someone was preparing meals in the Test Kitchen but no audience was in attendance. On at least one occasion they scheduled the guest lecturer in an overlap with the Mariners' club luncheon; that was just plain stupid. Generally, the impact of Carnival ownership was evident as most other activities were merely selling opportunities for which the guests were expected to pay to participate. Generally not what I have come to expect from HAL.

Disappointed by HAL

Zuiderdam Cruise Review by bobabcd

14 people found this helpful
Trip Details
We chose this cruise because we prefer traveling with HAL and it was a planned destination.

The food and cabin were clearly HAL worthy but the on-board activities and excursions on this ship were a disappointment. The cabin steward, table steward, and wine steward were all excellent. The food was prepared well and the presentation was great. If any complaint it is that they didn't keep the Lido cafeteria open sufficient hours during the lunch period.

The BB King lounge and performers, the singers and dancers, and the guest lecturer were all highlights of the trip.

The HAL delivered excursion was an extreme disappointment due to the poor quality of the audio on the bus and the uninteresting delivery of the guide when you could make out what he was saying.

Not a single on-board activity was scheduled in the Test Kitchen despite their daily changing the BB King lounge signs out for the Test Kitchen. More disconcerting was that each day someone was preparing meals in the Test Kitchen but no audience was in attendance. On at least one occasion they scheduled the guest lecturer in an overlap with the Mariners' club luncheon; that was just plain stupid. Generally, the impact of Carnival ownership was evident as most other activities were merely selling opportunities for which the guests were expected to pay to participate. Generally not what I have come to expect from HAL.
bobabcd’s Full Rating Summary
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