Bottom Line This is a very long review, so for those who want to skip to the bottom line, here it is - I very much enjoyed my cruise on the Jewel. As noted below, there were a few minor negatives, but they were far outweighed by the positives. The ship is nice, the itinerary was excellent (other than missing a port), the staff was great, the entertainment was good (with Le Cirque Bijou being outstanding), and the food was good to excellent.
Background My friend Linda and I are in our 50s. This was my 9th NCL cruise (16th overall), Linda's 9th NCL cruise (15th overall). We booked the Jewel primarily because we wanted to try a Trans-Atlantic sailing (lots of sea days) and the itinerary was very appealing. Reservation, Pre-Cruise and Embarkation I booked this cruise directly through my PCC at NCL about a year ago. He was very helpful and professional, answering all of my questions in a timely manner. I reserved a BA cabin with a $100 per cabin OBC. Soon after I booked, prices went down significantly and a new NCL promotion was in effect. A quick call to my PCC gave me the choice of a price reduction or a cabin upgrade from my original BA cabin to an AF for the same price. In addition, my OBC would increase from $100 to $300 if I opted for the AF. I did so. A couple months later, I received an email promotion from a cruise TA that I have booked through several times in the past. Their offer matched NCL's pricing but doubled the OBC. Despite my positive dealings with my PCC, I couldn't pass up this offer, so I cancelled my direct booking and rebooked through the TA, retaining my AF cabin but now with $600 OBC. Finally, another two months later, American Express was offering a $100 OBC if you paid for the cruise with an Amex card (which I normally do anyway). An email to the TA confirmed that I was qualified for this additional OBC, giving me a total of $700 OBC - wow!
We decided to fly to London on Thursday 9/17 (with the cruise embarking on Saturday 9/19). The overnight flight would get us to Heathrow on Friday. Through our CC roll call, we had arranged to share a transfer with three others (Len, Mike and Wendy). Our flight included a stopover in Dublin, where we encountered mechanical problems with our plane, delaying our arrival in London. When we arrived, we couldn't find Jeff (our driver). Fortunately, I had purchased an unlocked cell phone with a UK SIM card, so I was able to call Jeff and figure out where he was waiting for us. Having the phone also allowed us to communicate with Mike and Wendy, who were waiting for us with Len at a local hotel. Once Jeff picked us all up, we headed over to Dover, where we were all staying at the Best Western Churchill.
We were booked in 11002, a starboard AF mini-suite, pretty much identical to the AF that we had on the Gem a year earlier. We were very pleased with the location and accommodations - spacious, plenty of storage drawers, roomy closet with lots of hangers, spacious balcony, coffeemaker, a safe that was eye-level, a desk with two chairs (the hair dryer was stored in one of the desk drawers), a roomy sofa that could be made into another bed if needed, a small (old-style CRT) tv, a small coffee table, a curtain that could be drawn to separate the tv/sofa area from the beds, a bathroom with a full tub, and a mini-fridge that was stocked but still had enough room for the bottles of soda that we had carried on. We were originally intending to have the steward empty the fridge but we decided that it really wasn't necessary.
We picked 11002 because it was the last AF on the starboard side and it was under the spa, which (to me) meant the likeliness of noise would be close to zero (this proved to be true). We also thought that 11002 would have only one neighbor, which also reduced the chance of noise. However, we didn't know that there were several cabins forward of our cabin that were used for crew members. In fact, Darin Wyman (our Cruise Director) was right next door! As it turned out, noise was never a factor at all.
Since 11002 was all the way forward, it did lead to lots of walking when we wanted to do anything at the stern of the ship (mainly dining in Tsar's Palace or the Great Outdoors, or going to the Galleria Shops). However, for our purposes, it was still a convenient location since it was below the Spinnaker Lounge and above the Stardust Theater and Jewel Club Casino (all places that we frequented).
The two beds had been prepared as a single bed. We asked the steward to separate the beds and it was done later in the afternoon. We also requested extra towels to be supplied throughout the cruise - no problem there either. Two bathrobes were hanging in the closet and two beach towels were laid out on the bed.
The bathroom was partitioned into three sections. On one side was the toilet, separated from the rest of the bathroom by a sliding door. In the middle was the sink area with several small shelves on the wall, probably adequate for most people's toiletries. A liquid soap dispenser is mounted on the wall. There is also a shelf under the sink with a built-in trash bin. Also mounted on the side wall is a Kleenex dispenser. On the left side of the bathroom is the tub. The tub is very deep, so getting in and out of the tub may not be as easy as at home. There's a clothesline above the tub and the tub has a 3-part sliding door, not a curtain. The tub's water controls might be a little tricky to some: instead of a cold water knob and a hot water knob, there is just a single water knob (on the left) for water pressure. The temperature of the water is controlled by a knob on the right, with the temperature indicated in degrees Celsius.