We chose this cruise due to our local winery Aver Family Vineyards in Northern California. This happened to be our first River Cruise and boy did we get the best of the best. We enjoyed roughly 90 people from California and more from other cities. The Emerald Liberte is simply beautiful. The Captain(s) first and Second were amazing and great fun during the trip. The Cruise director (Simone) and the Hotel Manager (Stephen) and their teams were just simply wonderful.
Whatever we requested was done without question and done very quickly and professionally. The crew worked together doing whatever it took to make sure all was served. From Excursions (bike, wine) etc. etc. Who does bicycling next to the ship for 23 miles down the Rhone river? The food and wines were simply amazing. The service staff for the cabins, bar, restaurants were simply far better than usual and we travel on ships on average 3.5 times per year.
This is certainly a wake up call for us to begin planning more of these types of river trips as we got the opportunity to do more in less days or time. All of the experiences on the ship were dynamic, engaging and well done. All of the service staff on the ship were absolutely amazing.
Our Cabin was one of the largest cabins and was always kept neatly by Gabriella our service person. She was always pleasant and did whatever it took to make our experiences very good. Loved the services and the advantages that this room has.
Ways to improve:
a) Make it easier to insert suitcases under the bead.
b) Warm or Hot water should last more than a minute or 2.
c) Create more space by taking out the extra chairs and ottoman.
d) Increase the closet hanging area or create more space by using space saving hangers.