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Azamara Journey Review

4.5 / 5.0
Editor Rating
791 reviews

Good, but not as good as I was expecting

Review for Azamara Journey to the Baltic Sea
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hiccups
6-10 Cruises • Age 50s

Rating by category

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Value for Money
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Additional details

Sail Date: Jul 2017
Cabin: Club Oceanview Stateroom

We booked this cruise because of the PerryGolf option. I did a lot of reading about Azamara on Cruise Critic beforehand, and perhaps based on its enthusiasts, my expectations were too high.

The service was good, but not what I would consider outstanding; it was about the same as we received on other lines. We did not experience the extra interaction or friendliness I read about on the Azamara board. Sometimes service in the dining venues was lacking. Service in the Patio was slow. I always requested lemon for my tea and/or water, and only received it about half the time. My water glass was often empty for 5-10 minutes before being refilled. However, after noting the last two deficiencies on our mid-cruise survey, they were corrected. I appreciate that Azamara takes the surveys to heart and works to correct any issues--I was contacted by staff in both food service and housekeeping after completing my survey.

Food was average, and again, based on CC posts, I was expecting better. Discoveries had the best meals, and I enjoyed their fresh fruit selection in the mornings. I had nothing at the Patio that I would ever order again. In general, I found the bread and dessert selections below average compared to other cruise lines. I don't eat seafood so sometimes felt my selections in Discoveries and on the White Nights evening were limited.

Response from BonnieM, CBO - Azamara Club Cruises

Hello Hiccups and thank you for the review. I am sorry you were disappointed with your first cruise with us, but thrilled you've booked another so we'll have a second chance to impress you....

Cabin Review

Club Oceanview Stateroom

Cabin 06

We made a poor choice in our cabin selection in 4005. We could hear the shows in the evening, and because we are "early to bed" people, this was extremely annoying to have noise from above until 10:45 or so. When docking/tendering, noise and vibration started between 6:15 and 6:30 AM and continued for about half an hour. I would not choose a forward cabin again.

Port Reviews

St. Peter Port (Guernsey)

We took a private walking tour that we enjoyed--learned a lot of history about the island.

Holyhead

We took the shuttle into town and went on one of the hiking paths. Lots of hills--be prepared!

Liverpool

Liverpool was great, but I was disappointed that our docked port turned into a tender.

Greenock (Glasgow)

We took a all-long private tour--much better value than the ship's excursions.

Invergordon (Inverness)

My favorite stop of the cruise. We took a private day-long tour--so much to see in the area!

Dublin

Rode the hop on hop off bus.

7 Helpful Votes
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