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We did the Scotland -Iceland cruise from Amsterdam (14 nights) The pro's Beautifull itinerary Beautifull weather in Iceland! Embarkation proces was very quick and well organised Breakfast was very good (the Italian sweets were delicious) Quality of the food in the buffetrestaurant was good too Con's Very bad service in the restaurant: lots of mistakes, every night we had to wait 45 minutes before the first dish came (our first dish came tat 21:30 PM and the restaurant opened at 20:45 PM No free water or coffee anymore at night in the restaurant. Food came cold in het restaurant!!! Food itself was good but you see that they use cheap ingredients (scaloppina :from porc instead of veal..., ) and some portions were also very small Buffetrestaurant was always very crowded and loud (long lines + difficult to find a table) Ship itself: not clean at all, dated decor, very crowded , not enough space for all the people on board (3400), not enough personel on board. It needs to stay for a long time in the drydock in my opinion before it will shine againl!!! Announcements always made in 7 languages so resting on deck was impossible. Why make announcements for sales in the shops, beginning of animation... You find everything in the daily newspaper! It is so ennoying. The music (outside decks) was very loud too! Very bad communication about important things (you never knew when the ship was cleared and when you could leave the ship while in port...) Personnel not friendly and not interested For Costa only one thing counts: MONEY!!! They do not care about the passengers! It was our 3rd cruise with Costa. The first one was OK but we did not have much expectations because it was cheap, the second one was one of the best cruises we have ever had (Costa Victoria in Asia 2 years ago- the food on this ship was so delicious!) This cruise was a real dissapointment and I do not think we will cruise with Costa again.

Not magical at all - what a dissapointment

Costa Magica Cruise Review by anneke lief

14 people found this helpful
Trip Details
We did the Scotland -Iceland cruise from Amsterdam (14 nights)

The pro's

Beautifull itinerary

Beautifull weather in Iceland!

Embarkation proces was very quick and well organised

Breakfast was very good (the Italian sweets were delicious)

Quality of the food in the buffetrestaurant was good too

Con's

Very bad service in the restaurant: lots of mistakes, every night we had to wait 45 minutes before the first dish came (our first dish came tat 21:30 PM and the restaurant opened at 20:45 PM

No free water or coffee anymore at night in the restaurant.

Food came cold in het restaurant!!!

Food itself was good but you see that they use cheap ingredients (scaloppina :from porc instead of veal..., ) and some portions were also very small

Buffetrestaurant was always very crowded and loud (long lines + difficult to find a table)

Ship itself: not clean at all, dated decor, very crowded , not enough space for all the people on board (3400), not enough personel on board. It needs to stay for a long time in the drydock in my opinion before it will shine againl!!!

Announcements always made in 7 languages so resting on deck was impossible. Why make announcements for sales in the shops, beginning of animation... You find everything in the daily newspaper! It is so ennoying. The music (outside decks) was very loud too!

Very bad communication about important things (you never knew when the ship was cleared and when you could leave the ship while in port...)

Personnel not friendly and not interested

For Costa only one thing counts: MONEY!!! They do not care about the passengers!

It was our 3rd cruise with Costa. The first one was OK but we did not have much expectations because it was cheap, the second one was one of the best cruises we have ever had (Costa Victoria in Asia 2 years ago- the food on this ship was so delicious!)

This cruise was a real dissapointment and I do not think we will cruise with Costa again.
anneke lief’s Full Rating Summary
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Cabin Review

Inside Classic
Cabin IC 1335
Cabin basic but ok, deck one midship
Cleaning could be much better
Giotto Deck Inside Cabins, Outside Cabins, Balcony Cabins, Suite Cabins