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We were on a 12 day Greek Island cruise that started in Venice and finished in Rome. We chose the Westerdam because of its ports and day trips. The ports were everything we hoped for. Athens, Mykonos, Santorini, Olympia, Delos, Naples were all wonderful. We had a Neptune Suite in cabin # 7151. The ship had been recently refreshed and as a result the cabin was quite nice. Spacious, clean and lots of closets. This is a corner cabin at the aft of the ship with an amazing wrap around balcony. Our cabin steward was very friendly and attentive. We enjoyed breakfast on our balcony every morning. The food was always delivered on time and was clearly the best meal of the day. Dinners in the main dining room were very poor. The waiters were pleasant but they did not make up for the flavourless, over cooked food. Salads were frequently delivered with brown lettuce. We ate 5 nights in one of the two specialty restaurants. The food was better in the specialty restaurants but it was still over cooked and tasteless. As hard as it is to believe the buffet was probably the best choice for the freshest, best tasting food. The BB King bar had a very good band that played on 7 or 8 nights. It was well attended and full every night. The piano bar was quiet and boring. There was very good chamber music playing most evenings and it was very well attended. The main theatre entertainment was horrible. If you are expecting the large stage shows most other cruise ships have you will be very disappointed. I spoke with several fellow passengers who said they had never spent so many nights in their cabin watching movies on any other cruise. The ship uses its own life boats as tenders when in port. This is not a problem until there is wind and rough water. The life boats bounce around like bobbers in waves. While tendering passengers to the ship from Mykonos two life boats bounced around for an hour trying to get passengers back on the ship. After an hour of trying the life boats with their passengers were returned to Mykonos. The passengers were terrified!! Kids were screaming and crying!!! Most passengers were wearing their life jackets. I saw all this myself and know it to be true. This is a very unsafe practice and more than anything else will prevent me from using Holland America again. On the 10th day of our cruise the captain announced on the speaker system that Norovirus was present on board and many people were seriously ill. This was our 6th cruise. We have cruised with 4 different cruise lines. This was the worst cruise we have been on and we will never cruise with Holland America again!!!!

Great ports - Poor everything else

Westerdam Cruise Review by DeeDeeJohn

6 people found this helpful
Trip Details
  • Sail Date: July 2017
  • Destination: Mediterranean
  • Cabin Type: Neptune Deluxe Verandah Suite
We were on a 12 day Greek Island cruise that started in Venice and finished in Rome. We chose the Westerdam because of its ports and day trips. The ports were everything we hoped for. Athens, Mykonos, Santorini, Olympia, Delos, Naples were all wonderful.

We had a Neptune Suite in cabin # 7151. The ship had been recently refreshed and as a result the cabin was quite nice. Spacious, clean and lots of closets. This is a corner cabin at the aft of the ship with an amazing wrap around balcony. Our cabin steward was very friendly and attentive.

We enjoyed breakfast on our balcony every morning. The food was always delivered on time and was clearly the best meal of the day. Dinners in the main dining room were very poor. The waiters were pleasant but they did not make up for the flavourless, over cooked food. Salads were frequently delivered with brown lettuce. We ate 5 nights in one of the two specialty restaurants. The food was better in the specialty restaurants but it was still over cooked and tasteless. As hard as it is to believe the buffet was probably the best choice for the freshest, best tasting food.

The BB King bar had a very good band that played on 7 or 8 nights. It was well attended and full every night. The piano bar was quiet and boring. There was very good chamber music playing most evenings and it was very well attended. The main theatre entertainment was horrible. If you are expecting the large stage shows most other cruise ships have you will be very disappointed. I spoke with several fellow passengers who said they had never spent so many nights in their cabin watching movies on any other cruise.

The ship uses its own life boats as tenders when in port. This is not a problem until there is wind and rough water. The life boats bounce around like bobbers in waves. While tendering passengers to the ship from Mykonos two life boats bounced around for an hour trying to get passengers back on the ship. After an hour of trying the life boats with their passengers were returned to Mykonos. The passengers were terrified!! Kids were screaming and crying!!! Most passengers were wearing their life jackets. I saw all this myself and know it to be true. This is a very unsafe practice and more than anything else will prevent me from using Holland America again.

On the 10th day of our cruise the captain announced on the speaker system that Norovirus was present on board and many people were seriously ill.

This was our 6th cruise. We have cruised with 4 different cruise lines. This was the worst cruise we have been on and we will never cruise with Holland America again!!!!
DeeDeeJohn’s Full Rating Summary
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