Queen Isabel Review

-- / 5.0
Editor Rating
52 reviews

Disappointing

Review for Europe River Cruise on Queen Isabel
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hg29
6-10 Cruises • Age 70s

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Sail Date: Jul 2017
Cabin: Outside Stateroom with Window

My brother has done several river cruises with UNIWORLD and has always spoke highly of those experiences. We decided to join him and his wife on the Douro River cruise on board Queen Isabel. I expected a five star trip but this was not the case. The actual cruising time is only four nights. I don't think we needed two nights in Porto before sailing. We certainly did not need two nights at a place that is nothing more than a fly spot on the map whilst waiting to be transferred to Madrid. Yes there was a tour to Castillo De Rodriguez but that only took care of three hours or so of that stopover. To be fair, I enjoyed the shore excursions put on by Uniworld and have no real complaints about them.

However this does not apply to the food and drink on board. It really annoyed me that most of the decision on what to eat was restricted to main course only. This occurred on three occasions of the five nights aboard. The menu for the rest of the courses had been decided by the Chef. The food was not of five star quality- I had better on a recent cruise on board Celebrity Solstice. The wines were a big disappointment as like the food, all came from Portugal. The wines on offer were very high in acid. There was no Champagne and no other alternatives for the wines. Some of the wines we purchased ashore were of a far better quality than those aboard.

The service was mixed. The waiters tried very hard but due to the lack of numbers of them, were often forgetful when servicing the needs of the diners. In particular, the situation on the sun deck. One (very new to cruising) waiter tried to meet the demands of at least 40 people. Just couldn't cope and rightfully so.There was also a language problem in that few of the waiters were fluent in English.

Cabin Review

Outside Stateroom with Window

Cabin 4

The cabin was comfortable and very clean. I appreciated the prompt daily cleaning from the friendly cabin attendants. As I have problems with my knees, I welcomed the elevator which serviced all floors of accommodation.

Port Reviews

Vega de Terron (Salamanca)

We did a trip to the local castle which was interesting. A few craft shops and a cafe where you could sample some wines. Note: this place has few places to sit especially when trying to escape the heat.

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