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Crystal Serenity Cruise Review
5.0 / 5.0
Cruise Critic Editor Rating
286 Reviews

A cut above

Crystal Serenity Cruise Review by TASO

11 people found this helpful
Trip Details
  • Sail Date: Jul 2017
  • Destination: the Mediterranean
  • Cabin Type: Penthouse with Verandah

My 4th cruise but first on Crystal Cruise. It will be very hard to cruise on any other line.

Pros: Exceptional service. Our PURE room was kept in amazing shape as the attendant must have gone in multiple times throughout the day. So pleasant and welcoming she was.

Food is plentiful and clearly labeled. Ask for anything and they seem to have it and will bring it to you without question. Selection, taste and freshness of the food is better than Princess, Carnival and Royal Caribbean in my opinion.

No up selling unless it is a very high end booze. I know you pay a premium for a Crystal Cruise but it seems worth it not to be nickle and dimed aboard when you are trying to relax. This includes the gratuities throughout the ship.

Smaller ships (1000 people approx) You get to know so many people and very little if no wait times for anything.

Entertainment is wonderful. I stopped going to most of the shows on the other lines as it was the same so-so talent teams but on Crystal the regular talent was amazing as was the headliners that they brought in at various stops.

Cons:Very hard to find something to complain about but if I had to it would be that the service in the main dining room was very inconsistent depending on the crowd size. The first night was only half full so they set the bar high and it went up and down from there. Food in the dining room is wonderful as it is in the specialty restaurants with the Japanese restaurant being the best of the best

Only went to one High tea as the "Mozart Tea" really interested me. While the food and tea were great the only thing that was special was the period costumes the staff wore. The pianist and violinist,played everything from New York New York to Fiddler on the Roof however no Mozart.

Will be doing another Crystal cruise as soon as I can..

TASO's Full Rating Summary
Onboard Experience
Enrichment Activities
Value For Money
Public Rooms
Fitness & Recreation
Shore Excursions
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Cabin Review

Penthouse with Verandah
Cabin PH 10008

Very clean (PURE) about average size. So nice to have a tub and shower. Not big enough for a bath but makes showering more pleasant.

Port & Shore Excursion Reviews

Prince Rupert

Nothing wrong with PR just not really a tourist port. Not much to offer and heard many grumbles from other passengers about why it was on the stops.


Nothing wrong with the company but the weather was horrible. Captain said it was one of the worst fishing days they had had that year. Weather is not the fault of the company but it would have been nice to have them give the option to cancel with a refund.

View All 100 Fishing Reviews

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