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Hallways smelled of BO, food poisoning from buffet. Horrible service in no fee restaurant, hearty cabbage soup was a broth, brought wrong entrees to table, very disappointing, we felt they just didn't care. Wev'e been on many ncl cruises but after this one we are not going to travel with them. Brought my daughter and granddaughter on this trip with us. so that made it even more disheartening, my daughter got very sick from buffet. The only redeeming factor was the beautiful locations and the wonderful shore excursions. Also most of the passengers on the ship were warm,wonderful and lively.The dinning room, the service and the food was much better . When we first got on the ship are hallway had a strong BO odor, and they seemed very understaffed for there housekeepers. Surprised because we never encountered that problem on any of the other NCL cruises we had taken. G Berman

Hallways smelled of BO, food poisoning from buffet.

Norwegian Gem Cruise Review by cruising111111

1 person found this helpful
Trip Details
  • Sail Date: October 2016
  • Destination: Caribbean
  • Cabin Type: Family Oceanview Picture Window
Hallways smelled of BO, food poisoning from buffet. Horrible service in no fee restaurant, hearty cabbage soup was a broth, brought wrong entrees to table, very disappointing, we felt they just didn't care.

Wev'e been on many ncl cruises but after this one we are not going to travel with them.

Brought my daughter and granddaughter on this trip with us. so that made it even more disheartening, my daughter got very sick from buffet. The only redeeming factor was the beautiful locations and the wonderful shore excursions.

Also most of the passengers on the ship were warm,wonderful and lively.The dinning room, the service and the food was much better .

When we first got on the ship are hallway had a strong BO odor, and they seemed very understaffed for there housekeepers. Surprised because we never encountered that problem on any of the other NCL cruises we had taken.

G Berman
cruising111111’s Full Rating Summary
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Ages 10 to 12
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