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I would not go on Grandeur again if bringing my children. My biggest issue with the kid's club is you have to do the initial paperwork (given for legality purposes) and then each session you have to wait in a LONG line to check-in and check-out your kids. The sessions are from 9-12am, 2-5pm, 7-10pm, and then paid after that time. We allowed our kids to check themselves in and out since they are older but the first two times we waited with them to get accustomed to the routine. No exaggeration: We arrived before 9am on the second day of the cruise and there was a long line. At 9:45am, we FINALLY got them through the door. My issue with this check-in and out process is although we signed the legal forms to indicate who can pick them up, you have to do it again with each session. They have you write it the kid's names, who you are, and who will pick them up--your card is not even used! The next time (probably the 4th cruise day) the line was about 25 minutes to the door. So, I can purchase alcohol on my card, spend multi-thousands in the gift stores, and book all excursions but there is no way to check-in and out kids with the cards? Even the soda machines read the Coke cups to determine if they are still valid before dispensing soda. This kid's club manual process is very 1980s-- the rest of the ship is equipped with the technology so why not the kid's club? Also, for summer cruises (or even cruises during school breaks), the kid's club should have more activities outside the walls of the tiny club. One of the workers (who were great) said, "this is the most kids we've ever had." I highly doubt this since is the case since it's the summertime and this ship has been in commission for 20 years. RC really needs to rethink the configuration of this club and begin setting-up the activities outdoors when so many kids are booked on the cruise. As stated, the workers were fantastic in the kid's club but the overall process is so poor that we will not be returning to the Grandeur with the kids.

Just okay for families (Kid's club review)

Grandeur of the Seas Cruise Review by lovinlife001

1 person found this helpful
Trip Details
  • Sail Date: July 2017
  • Destination: Bahamas
I would not go on Grandeur again if bringing my children. My biggest issue with the kid's club is you have to do the initial paperwork (given for legality purposes) and then each session you have to wait in a LONG line to check-in and check-out your kids. The sessions are from 9-12am, 2-5pm, 7-10pm, and then paid after that time. We allowed our kids to check themselves in and out since they are older but the first two times we waited with them to get accustomed to the routine. No exaggeration: We arrived before 9am on the second day of the cruise and there was a long line. At 9:45am, we FINALLY got them through the door. My issue with this check-in and out process is although we signed the legal forms to indicate who can pick them up, you have to do it again with each session. They have you write it the kid's names, who you are, and who will pick them up--your card is not even used! The next time (probably the 4th cruise day) the line was about 25 minutes to the door. So, I can purchase alcohol on my card, spend multi-thousands in the gift stores, and book all excursions but there is no way to check-in and out kids with the cards? Even the soda machines read the Coke cups to determine if they are still valid before dispensing soda. This kid's club manual process is very 1980s-- the rest of the ship is equipped with the technology so why not the kid's club? Also, for summer cruises (or even cruises during school breaks), the kid's club should have more activities outside the walls of the tiny club. One of the workers (who were great) said, "this is the most kids we've ever had." I highly doubt this since is the case since it's the summertime and this ship has been in commission for 20 years. RC really needs to rethink the configuration of this club and begin setting-up the activities outdoors when so many kids are booked on the cruise. As stated, the workers were fantastic in the kid's club but the overall process is so poor that we will not be returning to the Grandeur with the kids.
lovinlife001’s Full Rating Summary
Ages 7 to 9
Ages 10 to 12
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