Pride of America Review

4.5 / 5.0
2,363 reviews

This cruise is about the destinations not the ship

Review for Hawaii Cruise on Pride of America
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waylynh
10+ Cruises • Age 60s

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Additional details

Sail Date: Jul 2017
Cabin: Owner's Suite with Large Balcony
Traveled with children

We chose the Pride of America because of the destination and not the ship. For all practical purposes, it's the only game in town and a relative value if you wish to see several locations in 7 days. Nothing about this ship would compel us to sail it again. We are experienced cruisers with over thirty sailings in 23 years and we've sailed with 5 of the largest cruise lines.

While we were not thrilled with the ship, it's only fair to opine on the levels of service, especially given a common theme in many reviews that the mostly American crew has a less than service oriented attitude. We found the service from all crew members to be exceptional and the morale and spirit of the staff to be very high. Everyone went above and beyond to provide great service. The ship felt very family friendly and generally wholesome, something we appreciated as compared to the four times we sailed with Carnival.

The ship is clean, well maintained and visually appealing, but not a terribly exciting place on most days or evenings. We found the choice of shipboard activities a little light and the showroom entertainment at least a full grade below our typical experience with other cruise lines. The cruise director is high energy with a silly slapstick sort of style, I didn't hear anyone raving about him or his staff.

Cabin Review

Owner's Suite with Large Balcony

Cabin SC

We selected the Owners Suite stateroom 12000 as our accommodations and brought along our grandsons as we do every year. The room was beautiful, clean and well maintained. Rooms in the suite class come with a room attendant and a butler, the attendant Rebecca was warm and friendly and virtually unseen for the majority of the cruise, but she did a great job. Our butler Pat was everywhere, extremely responsive, very attentive and quick about fulfilling our requests. Pat reports to the ship's concierge Chris, who is also very involved in the Suite experience and only too happy to accommodate and arrange whatever requests a guest might have. While the room is beautiful, it is not terribly functional. Our experience is mostly in owners suites aboard Royal Caribbean where space is utilized in a very different way. Specifically, the lack of privacy between the bathroom, walk in closet and bedroom makes life with kids difficult. The bathroom is huge so a good deal of the square footage exists there. The full bathroom and walk-in closet are essentially a single space so if someone is bathing or in the toilet, the others are prevented from accessing their clothes. The additional half bath is a huge plus and the balcony and spa are spectacular. One additional comment in regards to the room is that there is a major tripping hazard in the form of slightly raised divider between the closet and bathroom, we must have tripped over that thing a hundred times in 7 days , especially the kids going to the bathroom at night. I'm assuming it's to prevent water from encroaching into the living area but there has to be a better way.

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