I'm a veteran of several Princess and Holland-America cruises, so I've developed some expectations with regard to cruises. I decided to give Norwegian a try, but won't be making that choice again. The quality of their food and service fell far short of what I've come to expect from the other 2 cruise lines.
I've come to expect a level of quality from the food on a cruise ship and felt very disappointed in Norwegian's product. The Dawn offers a multitude of extra-cost restaurants and it's obvious that those restaurants are where Norwegian's priorities are. Those of us who use the no-added-expense dining rooms or the buffet are left with food that rivals a Golden Corral or Hometown Buffet on land - and that's not good.
From watery scrambled eggs in the morning (EVERY morning!) to dried out entrees in the evening, the ship's buffet was a disappointment. Table bussing could have been better, and tables & chairs are crammed far too close together.
We were fortunate to be assigned to a handicapped cabin, so we had spacious accommodations - especially considering we were in an inside cabin.
The ship's satellite TV reception was spotty - often going for several hours with fewer than the posted selection of channels. I learned to loathe FOX News!
Our steward was great, but the cabin was much in need of a good carpet cleaning.