I have sailed on the Marco Polo several times always at a bargain price and booked and sailed on CMV Colombus on their 2nd trip out to the Fjords this time, again at a very good price so l never compare CMV with the other American ships l also cruise on but l do expect a functioning toilet and anh problems to be rectified efficiently and professionally !
As it was only Colombus 2nd cruise we were prepared for the hiccups, untrained and new staff, language and communication problems, slow service as l always view its part of the cruising experience.
As the ship is quite old our standard cabin was clean , spacious with alot of wardrobe space. Bathroom was dated but very clean. The bed and bedding clean and comfortable. Continental breakfast room service was on time and of a good standard. I found all meals in both the waterfront restaraunt and the self service option again of a good standard for the price l paid for the cruise. The served food was always hot and the afternoon tea selection was worth queuing for. The £17pp per day drinks package is a bargain compared to the RCI cruises and the service was efficient and friendly.
Cabin abit dated but spacious, clean and beds were comfortable but had no functioning toilet. Several cabins on our deck had problems from overflowing toilets, flooding or toilets not working. For 5 days we had to walk over humidifer cables, heater cables in our part of the deck corridor due to cabins being flooded.