Norwegian Epic Review

4.5 / 5.0
4,418 reviews

Norwegian Epic July 2017 - Rome Embarkation

Review for the Western Mediterranean Cruise on Norwegian Epic
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simpleasnat
2-5 Cruises • Age 20s

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Sail Date: Jul 2017
Cabin: Inside

This was my first time traveling with Norwegian, and first time ever in Europe with one of my best friends. I had only ever traveled with Carnival before, so I was very impressed with the interior of the ship and it's overall size; much larger and more extravagant on the inside. Very detailed, many places to eat, really good layout.

We had a few issues on board. For starters, we found out days later that our steward was supposed to come to our room to introduce himself and show us around our room, how everything worked. That never happened. 7 days on the ship and never met him. We also had issues receiving our tickets for our shore excursions. We booked all three of our excursions with Norwegian, and every single time, we had to go downstairs to the excursion desk to get copies of our tickets, as our steward could never bring them to our room on time. We actually never got our tickets for our last excursion. We had to get a pamphlet with the shore excursion meeting times and show up extra early to make sure some staff there could go get our tickets. The first shore excursion we had we got our tickets at the desk, and then the day of the excursion, after we had returned back to the ship, our tickets were waiting for us there. What the point of that was, I have no idea. Really made it frustrating that we didn't have our tickets waiting in our room, ever. Always had to make time to visit the desk, wait in line, and wait for our ticket copies.

Another issue we had was with the staff. One night, my friend and I were having a late night snack at O'Sheenan's and some random drunk guy sat out our table trying to hit on us. We got really uncomfortable when he wouldn't leave, so we called over a staff member to get him to escort him away. The staff member got really offended because he thought we had called him over with our middle finger (why anyone would do that, I have no idea), and gave us a lecture on how that was very rude and offensive before we could even ask him to take the man away. Once he had told the guy to leave, he once again scolded us on calling him over with our middle finger. Completely unnecessary. We're two girls, no need for that.

Cabin Review

Inside

Cabin IX

We got an interior cabin room, so no windows. It kind of sucked because we never knew when it was light out or dark out. It really threw us off. Sometimes we would walk up to the deck and be shocked that it was still light out. Our fault, for not spending a little more money on a room with a window. Definitely recommend! It's worth it. Our room was very cramped and small. Often, my friend and I had to walk around each other when we were doing our hair or our makeup, or trying to change our clothes or pack. The layout of the room is a little weird, with the bathroom and shower at the entrance of the room and the sink on the dresser area. Didn't bother us much. You can control the temperature of the room, which was great. There's also American and European outlets in the rooms. Two American, so we had no need for the European ones. Worked out perfectly fine. The bed was always clean and very comfortable to sleep in. Had no problems. Despite us never getting our tickets on time or meeting our steward, he always cleaned our room twice a day, much appreciated. I will say the lighting sucks in there. Too many buttons for lighting in different areas, which is fine, but it was still so dim and dark with all the lights on. Made it very hard to see our makeup accurately. A small thing, but kind of important for us girls!

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