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We chose this cruise for the itinerary; we wanted to cruise the entire coastline of Norway. We went to 8 Norwegian towns: Stavanger, Eidfjord, Alesund, Trondheim, Honningsvag (& North Cape), Geiranger, Bergen and Flam. Visiting Norway did not disappoint; it was a lifelong dream fulfilled! The scenery was so beautiful, spectacular really. The sheer awesomeness of the fjords was so much more breathtaking than one can imagine! We had expected rain for most of our ports, but we were pleasantly surprised that we had more sunny days than predicted, even at the North Cape, which we were told is rare. Each of the ports had so much to see; we enjoyed them all. Koningsdam is a beautiful ship, only one year old. We had an aft stateroom with a larger balcony, off the back of the ship, than a regular verandah, the views from which were great. Despite the larger number of passengers (2600), we didn't find the ship too crowded, except for a few of the information talks, when there was standing room only. Embarkation and disembarkation were a breeze-very smooth and organized! Once aboard the ship we were able to go to our stateroom within a couple of hours of boarding.We ended up tendering at 3 ports, and surprisingly, the tendering process also went smoothly and fairly quickly. Entertainment was ok, nothing to rave about. Activities were lacking. Have to say, out of the 15 cruises I have been on, this one had the least amount of daily activities, even on a sea day. They offered a lot of health and spa related talks and wine tasting for extra $. There were several information talks that needed a second session on the same day to accommodate the number of passengers onboard. Shore excursions were too expensive through the cruise line (most 2-3X more expensive). We booked a couple of excursions online, before we sailed, to avoid them being sold out. The rest of our excursions we booked when we got off the ship, including City-sightseeing Hop On/Hop Off bus tours in 4 of our ports. Dining and overall service were the biggest disappointments. Both were the worst of the 15 other cruises (on RCCL, Celebrity, Oceania, Carnival) I have been on prior to this one. Most of the food was not that good, and because the service in the main dining room was so slow and not very attentive, it was hard to reorder something else (ie: cold French onion soup several times, undercooked salmon, overcooked steaks). We had to wait for a long time to have our dishes cleared between courses of our dinner, sometimes as much as 15 minutes. We reported these issues to the maitre'd, but things really didn't improve to the standard we have become accustomed to while cruising. We ate in one specialty dining room, the Pinnacle Grill, twice. One time the service was excellent; but the second time the service was mediocre, and we had to pay extra! You shouldn't have to pay extra to get great food and great service. Service in the Lido Market and Lido Poolside areas also wasn't up to par. You often had to wait to have a table cleared and bar servers seem to rarely come around. Most of the time we had to get our own drinks. We traveled with 2 other couples (no children). We made our own hotel reservations for before the cruise, again because it was less expensive than the cruise recommended hotel. This was our second time cruising with HAL and we will most likely not cruise with HAL again.

Norway-spectacular; Koningsdam-a disappointment

Koningsdam Cruise Review by yayaquilts

17 people found this helpful
Trip Details
  • Sail Date: July 2017
  • Destination: Norwegian Fjords
  • Cabin Type: Verandah Stateroom
We chose this cruise for the itinerary; we wanted to cruise the entire coastline of Norway. We went to 8 Norwegian towns: Stavanger, Eidfjord, Alesund, Trondheim, Honningsvag (& North Cape), Geiranger, Bergen and Flam. Visiting Norway did not disappoint; it was a lifelong dream fulfilled! The scenery was so beautiful, spectacular really. The sheer awesomeness of the fjords was so much more breathtaking than one can imagine! We had expected rain for most of our ports, but we were pleasantly surprised that we had more sunny days than predicted, even at the North Cape, which we were told is rare. Each of the ports had so much to see; we enjoyed them all.

Koningsdam is a beautiful ship, only one year old. We had an aft stateroom with a larger balcony, off the back of the ship, than a regular verandah, the views from which were great. Despite the larger number of passengers (2600), we didn't find the ship too crowded, except for a few of the information talks, when there was standing room only.

Embarkation and disembarkation were a breeze-very smooth and organized! Once aboard the ship we were able to go to our stateroom within a couple of hours of boarding.We ended up tendering at 3 ports, and surprisingly, the tendering process also went smoothly and fairly quickly.

Entertainment was ok, nothing to rave about.

Activities were lacking. Have to say, out of the 15 cruises I have been on, this one had the least amount of daily activities, even on a sea day. They offered a lot of health and spa related talks and wine tasting for extra $. There were several information talks that needed a second session on the same day to accommodate the number of passengers onboard.

Shore excursions were too expensive through the cruise line (most 2-3X more expensive). We booked a couple of excursions online, before we sailed, to avoid them being sold out. The rest of our excursions we booked when we got off the ship, including City-sightseeing Hop On/Hop Off bus tours in 4 of our ports.

Dining and overall service were the biggest disappointments. Both were the worst of the 15 other cruises (on RCCL, Celebrity, Oceania, Carnival) I have been on prior to this one. Most of the food was not that good, and because the service in the main dining room was so slow and not very attentive, it was hard to reorder something else (ie: cold French onion soup several times, undercooked salmon, overcooked steaks). We had to wait for a long time to have our dishes cleared between courses of our dinner, sometimes as much as 15 minutes. We reported these issues to the maitre'd, but things really didn't improve to the standard we have become accustomed to while cruising. We ate in one specialty dining room, the Pinnacle Grill, twice. One time the service was excellent; but the second time the service was mediocre, and we had to pay extra! You shouldn't have to pay extra to get great food and great service.

Service in the Lido Market and Lido Poolside areas also wasn't up to par. You often had to wait to have a table cleared and bar servers seem to rarely come around. Most of the time we had to get our own drinks.

We traveled with 2 other couples (no children). We made our own hotel reservations for before the cruise, again because it was less expensive than the cruise recommended hotel.

This was our second time cruising with HAL and we will most likely not cruise with HAL again.
yayaquilts’s Full Rating Summary
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Cabin Review

Verandah Stateroom
Cabin VS
Our cabin was on deck 8, a rear balcony stateroom. We love the larger balcony on aft cabins. The cabin was a good size and the bathroom was also larger than on some ships. The mirror above the vanity didn't fog up which was a nice feature.We had plenty of closet and drawer space. Our stateroom attendants were great, quick and efficient. There's a big flatscreen TV on the wall directly across from the bed.
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