I'm a loyal Royal Caribbean cruiser and I like the ships the bigger and newer the better. However, I feel the bigger they get, the lesser amenities and attention given for your loyalty. Talking to other travelers on other cruise lines, amenities and attention have been better. They cater more towards children. Nothing against children, but that same attention should be given to us as well. For example, diamond status should have more access other than a diamond lounge for departure, happy hour (we don't drink) and very limited internet access in a 24-hr consecutive period per cabin. We cruised another line and we each received 90 min internet to be used anytime during our cruise. Also, special seats are reserved in the shows for diamond plus, pinnacle, etc. and only open to the public 10 minutes before the show begins. The majority of the time those class status people don't even show up. If they feel it is necessary, diamond status should count for something. We are loyal cruisers, too. I felt the shows were excellent. Our cabins were great; more closet space and a good size shower. Not much to watch on TV nor were the movie choices good on the big screen. Felt food was good in windjammer, but better all around in the main dining room, especially at lunch. Their salad was out of this world. However on departure day, food and service was terrible. My husband ordered pancakes which took forever and when he finally got them, they were not done. I ordered wheat toast but received white toast. They should also offer prune juice as a juice choice in both places. I have cruised other ships and am considering cruising the others again. We booked this cruise 7 months out and didn't even qualify for any shipboard credit. Like I stated before, the bigger they get, the less they offer you. Muster drill was worst I've ever witnessed. Too long, hot and completely disorganized. Pizza in Sorrento's was terrible.
Cabin choice was good. Stateroom attendant was friendly. Service was good.