We have experienced Scenic's hospitality on a number of cruises and this was our fourth cruise on Europe's waterways with Scenic. Unfortunately, this cruise, out of Bordeaux, out of all the ones we have done, was the least enjoyable and somewhat underwhelming.
There was a number of reasons, but being the first cruise of the 2017 season there was a number of on-board problems and the service delivery was not up to the usual, impeccable standard we have come to expect of Scenic. Some issues were beyond their control and some definitely were because of poor on-board service.
Firstly, the scenery around southern France, being tidal rivers, was no where as spectacular as those on the Danube, Rhine and Moselle rivers. This is beyond Scenic's control but perhaps the itinerary could be improved to showcase the region better. Understandably, being in the world's premier wine region, trips to vineyards and chateaus were plentiful but I would have preferred to see and stay near more old French villages.
See comments above re cabin and bathroom.