Oosterdam Cruise Review by nancylu
- Sail Date: July 2017
- Destination: Alaska
- Cabin Type: Signature Superior Verandah Suite
The entertainment in the Main Showroom was mediocre - until the comedian and magician show. These were exceptional. The HAL singers and dancers need improvement - the shows weren't that good - only tolerable.
Need to have more activities - at least list all of them on the program (some were not listed due to lack of space on the program - at least that's what one of the staff said when we happened upon their program).
I signed up for a massage the first day at sea (Monday). My massage therapist took me into the room and asked a few questions (areas of concern, what I wanted for a massage (Swedish), etc.) and asked if I wanted hot stones to which I said I did not because I don't like them. She obviously didn't like my answer because she said her hot stones everyone likes and that she'll try it on me and then I could decide if I wanted them or not. After undressing and getting settled on the table, she came in and poked me on my back a couple of times - the last time I said - 'ouch' - she said she was removing a couple of blackheads. Didn't know that was part of the massage! Then, she scrubbed my back with some sort of brush and the started the massage and after a couple of minutes she put a couple of hot stones on me and asked if I liked it. I answered no so she put them away. She then said I signed up for a Swedish Massage and then started to massage me and said this is the pressure for Swedish (she barely put her hands on my back) and said she recommended a Deep Tissue Massage and then she massaged my back with what I would consider normal pressure. She asked which one I preferred and I said the Deep Tissue since I could at least feel her hands on my back. It was an additional $10 so I said ok.
After the massage was over and I was dressed, she came in to sell me products - a lot of products. When I told her I had them from a previous HAL cruise she asked how often I take baths and tried to sell me on their bath treatment. I said no thanks.
I understand they want to make more money but it really puts a downer on the experience.
We also had a black and white photo session - the photo staff said we should do it. After pictures were taken and we went for our appointment with the photographer, we learned that one 8x10 photo costs $200 (their pricing is based on units). Her initial price for all pictures taken was $1,400. Outrageous. We declined.
While cruising Hubbard Glacier the Captain did a superb job in getting us as close as possible. Amazing to see and hear the calving. The highlight of the cruise.
It would also be beneficial to have important announcements in cabins - especially Disembarking. We waited in our room and had to continually open the door to hear what group was being called to disembark.
Overall, I was disappointed with HAL - the food lines, dinner took at least 2 hours, food selection was okay, needing more activities.
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