Norwegian Star Review

Poor Guest Services and Website prior to cruise

Review for Europe Cruise on Norwegian Star
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jukebox101
6-10 Cruises • Age 50s

Rating by category

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Value for Money
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Additional details

Sail Date: Jul 2017
Cabin: Inside

Itinerary good, although some weird arrival times and short shore time in a couple of ports.

Had issues with website prior to cruise because it was a 2 week cruise but website would only show 1 weeks itinerary ect. This caused issues with booking the thermal suite ect.

Guest Services staff had major attitude problems when it came to dealing with complaints. Basically they had a don't give a monkeys attitude and would go and hide in the back office for 10 minutes and leave you waiting at the desk just to annoy you.

Cabin Review

Inside

Cabin ID

Very noisy due to anchor and port rope machinery below as well as steel doors below used by staff.

Space very tight around bed and table in the corner. need to have skinny legs to get by the table to your bed.

Port Reviews

Dubrovnik

only in port for a few hours no time to do anything

Venice

very good

Kotor

lovely place

Corfu

wouldn't stop here again on a cruise ship

Ravenna (Bologna)

nice city

Santorini

not for the light hearted at Fira. not easy for anyone who is not fit enough to walk up the windy track as the cable car Queues are horrendous

Mykonos

nice boats and shops

5 Helpful Votes
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