Itinerary good, although some weird arrival times and short shore time in a couple of ports.
Had issues with website prior to cruise because it was a 2 week cruise but website would only show 1 weeks itinerary ect. This caused issues with booking the thermal suite ect.
Guest Services staff had major attitude problems when it came to dealing with complaints. Basically they had a don't give a monkeys attitude and would go and hide in the back office for 10 minutes and leave you waiting at the desk just to annoy you.
Very noisy due to anchor and port rope machinery below as well as steel doors below used by staff.
Space very tight around bed and table in the corner. need to have skinny legs to get by the table to your bed.
only in port for a few hours no time to do anything
very good
lovely place
wouldn't stop here again on a cruise ship
nice city
not for the light hearted at Fira. not easy for anyone who is not fit enough to walk up the windy track as the cable car Queues are horrendous
nice boats and shops