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Customer Service, customer service, customer service - the passenger was treated like a queen! From my first phone call to gather information to my disembarkation, everything went smoothly. Very clean, excellent food, and accommodating staff. Would have liked even more port and shore excursions. Staff was extremely accommodating - when the tours were fully booked, they would add additional ones in the afternoon, so everyone who wanted to go on an excursion could. Would have also liked more than recumbent bikes in the fitness center although with a rolling ship at times, don't know if other equipment could be added. I liked the free washers and dryers and detergent, etc. that was available. Excellent food - service was sit down rather than a buffet. And beverages, including alcohol, was freely available. Other than a few of the shore excursions, everything was included. There were no additional charges for anything! Closing comments: The majority of individuals on this cruise were over 55 and retired. Met many people who had gone on numerous cruises and many said American Cruise Lines was the best line they've traveled. I would definitely take another excursion on this cruise line.

Fabulous "Maiden" Cruise

American Constellation Cruise Review by OllieG

5 people found this helpful
Trip Details
  • Sail Date: July 2017
  • Destination: USA
Customer Service, customer service, customer service - the passenger was treated like a queen! From my first phone call to gather information to my disembarkation, everything went smoothly. Very clean, excellent food, and accommodating staff. Would have liked even more port and shore excursions. Staff was extremely accommodating - when the tours were fully booked, they would add additional ones in the afternoon, so everyone who wanted to go on an excursion could. Would have also liked more than recumbent bikes in the fitness center although with a rolling ship at times, don't know if other equipment could be added. I liked the free washers and dryers and detergent, etc. that was available. Excellent food - service was sit down rather than a buffet. And beverages, including alcohol, was freely available. Other than a few of the shore excursions, everything was included. There were no additional charges for anything!

Closing comments: The majority of individuals on this cruise were over 55 and retired. Met many people who had gone on numerous cruises and many said American Cruise Lines was the best line they've traveled. I would definitely take another excursion on this cruise line.
OllieG’s Full Rating Summary
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