Westerdam Cruise Review by machalm16
- Sail Date: June 2017
- Destination: Eastern Mediterranean
- Cabin Type: Signature Superior Verandah Suite
The tour groups were very large and tour guides could not be heard. Not all wore microphones which were definitely needed with 50+ people in one group!
The disembarkment process was clearly a message that Hollland America was no longer engaged with theur customer. They had us to the airport 2 hours before the line was even open for check in. We were dropped off and had to walk about 15 minutes (with our luggage and no porters) to get to the terminal. We were told a Holland America rep would be inside to assist. There was no one there to help us. Very disappointing.
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